Frozen Foods Customer Care Associate

Hy-Vee, Inc.; Council Bluffs (IA); Hybrid; USD 17,000 - 21,000; Full time

Job summary

Hy-Vee, Inc. in Council Bluffs, IA is seeking a Frozen Foods Clerk to provide prompt, friendly service, rotate and replenish merchandise, and keep the department clean and safe.

You will greet customers, help locate items, and assist with stocking and product handling in a fast-paced store environment. This role requires teamwork, reliability, and a willingness to handle heavy items while following safety procedures and company policies.

Qualifications

• Promotes prompt, friendly customer service.
• Ability to rotate and replenish merchandise.
• Maintains cleanliness and safety in the department.

Responsibilities

• Provides prompt, efficient and friendly customer service by greeting customers.
• Assists customers by locating products and answering questions.
• Rotates and replenishes merchandise and ensures quality standards.
• Unloads trucks, checks in product and stores it properly.
• Keeps department clean and organized and follows safety guidelines.

Skills

Customer service

Teamwork

Merchandise replenishment

Safety compliance

Job description

Hy-Vee, Inc. in Council Bluffs, IA is seeking a Frozen Foods Clerk to provide prompt, friendly service, rotate and replenish merchandise, and keep the department clean and safe.

You will greet customers, help locate items, and assist with stocking and product handling in a fast-paced store environment. This role requires teamwork, reliability, and a willingness to handle heavy items while following safety procedures and company policies.