Frozen Food Manager Spokane

Safeway; Spokane (WA); On-site; USD 29,000 - 33,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Disability insurance

Pension/401k

Job summary

Safeway in Spokane is seeking a team-oriented clerk to support the Frozen Food department. You will provide customer service, train and supervise staff, and ensure accurate inventory and timely restocking of shelves.

The role requires strong communication, the ability to follow procedures, and a willingness to perform a range of duties in a fast-paced retail environment. Safety, accuracy, and teamwork are emphasized in this position.

Qualifications

• Ability to follow company customer service procedures. Demonstrated prior customer service skills or related experience.
• Ability to interact with customers and co-workers.
• Ability to work independently.
• Ability to understand and follow instructions.
• Desired: Previous experience as a clerk.

Responsibilities

• Provide customer service as currently defined by the employer within the scope of the position and within company policy.
• Train, schedule, and supervise Frozen Food workers to ensure optimum staffing patterns for the department.
• Speak with customers to resolve problems involving sales, satisfaction with service, or product and other problems related to the operation of the Frozen Food area.
• Perform daily inventory and order necessary supplies to maintain adequate inventory.
• Replace stock in coolers, freezers, and end displays.
• Make sure that all expired items are removed from the shelves daily.
• Unload boards and stack on pallets or six wheel carts. Push pallet jacks or six wheeled carts through store to display areas.
• Maintain cleanliness of display areas and freezers.
• Other duties as assigned.

Skills

Customer service

Supervision

Inventory management

Problem solving

Communication

Tools

Pallet jacks

Six wheel cart

Hand truck

Box cutter

Job description

• Provide customer service as currently defined by the employer within the scope of the position and within company policy.
• Train, schedule, and supervise Frozen Food workers to ensure optimum staffing patterns for the department.
• Speak with customers to resolve problems involving sales, satisfaction with service, or product and other problems related to the operation of the Frozen Food area.
• Perform daily inventory and order necessary supplies to maintain adequate inventory.
• Replace stock in coolers, freezers, and end displays.
• Make sure that all expired items are removed from the shelves daily.
• Unload boards and stack on pallets or six wheel carts. Push pallet jacks or six wheeled carts through store to display areas.
• Maintain cleanliness of display areas and freezers.
• Other duties as assigned.

Key Responsibilities & Accountabilities

• Provide customer service as currently defined by the employer within the scope of the position and within company policy.
• Train, schedule, and supervise Frozen Food workers to ensure optimum staffing patterns for the department.
• Speak with customers to resolve problems involving sales, satisfaction with service, or product and other problems related to the operation of the Frozen Food area.
• Perform daily inventory and order necessary supplies to maintain adequate inventory.
• Replace stock in coolers, freezers, and end displays.
• Make sure that all expired items are removed from the shelves daily.
• Unload boards and stack on pallets or six wheel carts. Push pallet jacks or six wheeled carts through store to display areas.
• Maintain cleanliness of display areas and freezers.
• Other duties as assigned.

Job Related Qualifications

• Ability to follow company customer service procedures. Demonstrated prior customer service skills or related experience.
• Ability to interact with customers and co-workers.
• Ability to work independently.
• Ability to understand and follow instructions.
• Desired: Previous experience as a clerk.

Supervisory Responsibilities

Frozen Food Clerks and Helper Clerks working in department.

Permits/Licenses

Varies depending on store location and state/county requirements.

Work Environment

%Inside: 95% %Outside: 5% Temperature Extremes: Freezer temperature may be –20° F. Chemicals: Seldom (mild detergents or glass cleaner).

Machines, Tools, And Equipment

hand truck, six wheel cart, pallet jacks, grocery carts, box cutter, pens and pencils, mops, brooms, telephone/intercom, power pallet jack, big joe, bailer, scrubber machine

Physical Demands

Lifting Constantly lifts 1-20 lbs. Occasionally lifts 21-35 lbs.

Carrying Constantly carries 1-10 lbs. Frequently carries 11-20 lbs. Seldom carries 21-35 lbs.

Pushing/Pulling Constantly pushes/pulls 1-10 lbs. Frequently pushes/pulls 11-20 lbs. Occasionally pushes/pulls 21-50 lbs.

Reaching Constant knee to shoulder reaching. Occasional overhead and at or above shoulder level reaching.

Standing Constant standing while on job. Sitting allowed on breaks.

Walking Constant walking while on job.

Climb/Balance Seldom. May use step stool to reach higher shelves.

Trunk Functions Frequent neck rotation. Occasional bending of head, bending/stooping, twisting, crouching, squatting, kneeling.

Upper Extremity Constant handling/grasping. Frequent repetitive motion. Seldom forceful gripping.

Vision Use of peripheral vision and depth perception to move pallet jacks, carts, and six wheelers around crowded store area containing customers. Near vision used to read price sheets, product labels, etc.

Hearing To converse with customers, provide service, perceive questions and conduct business. To answer pages and receive instructions/information from other employees.

Speech To converse with customers, answer questions and conduct business. To exchange information with other employees, use the telephone or page other employees over intercom.

Union and Non-Union

“The pay range is $21.71 per hour, but no less than the local minimum wage. Starting rates will vary based on things like location, experience, qualifications and the terms of any applicable collective bargaining agreement. Dependent on length of service, hours worked and any applicable collective bargaining agreement, benefits include medical, dental, vision, disability and life insurance, sick pay (accrued based on hours worked), PTO/Vacation pay (accrued based on hours worked), paid holidays (9 days annually), bereavement pay, and retirement benefits (pension and/or 401k eligibility).”

Disclaimer

The above statements are intended to describe the general nature of work performed by employees assigned to this job. If you have questions regarding your ability to physically perform the listed job duties and requirements – e.g. lifting, standing, bending, etc. - please speak to your Store Director. All team members must comply with Company, Division, and Store policies and applicable laws. The responsibilities, duties and skills required of personnel so classified may vary within each store and from store to store. Safeway will provide reasonable accommodation for qualified individuals with disabilities who can meet overall job requirements.