FROZEN FOOD/LEAD CLERK

Mariano's in; Western Springs (IL); On-site; USD 80,000 - 100,000; Full time

Job summary

An established industry player is seeking a Frozen Food/Lead Clerk to enhance customer experience through exceptional service. This role involves supervising department functions, achieving sales goals, and fostering teamwork among associates. With a focus on safety and quality assurance, you will create an inviting atmosphere for customers while managing daily operations. Join a company that values diversity and inclusion, and offers growth opportunities through comprehensive training programs. If you're passionate about food and customer service, this is your chance to thrive in a supportive environment.

Benefits

Healthcare coverage

Flexible scheduling

Employee discounts

Tuition reimbursement

Employee Assistance Program

Qualifications

• Strong communication and basic math skills are essential.
• Ability to manage stress effectively in a fast-paced environment.

Responsibilities

• Promote teamwork and trust among associates.
• Train and develop associates on job performance.
• Create a welcoming environment for customers.

Skills

Effective communication skills

Basic math skills

Stress management

Education

High school education or equivalent

Job description

FROZEN FOOD/LEAD CLERK (Finance)

Create an outstanding customer experience through exceptional service. Establish and maintain a safe and clean environment that encourages our customers to return. Achieve sales and profit goals established for the department, and monitor and control all established quality assurance standards. Direct and supervise all functions, duties, and activities for the department. Support the day-to-day functions of the Frozen Foods operations. Embrace the Customer 1st strategy and encourage associates to deliver excellent customer service. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion, and safety.

Based in Illinois, Mariano's merged with The Kroger Company in 2015. Today, we're proudly serving Mariano's customers in over 40 stores throughout the Chicago Metro area.

As part of the Kroger family of companies, we take pride in bringing diverse teams with a passion for food and people together with one common purpose: To Feed the Human Spirit. With a history of innovation, we work tirelessly to create amazing experiences for our customers, communities, AND each other, with food at the heart of it all.

Here, people matter. That's why we strive to provide the ingredients you need to create your own recipe for success at work and in life. We help feed your future by providing the value and care you need to grow. If you're caring, purpose-driven, and hungry to learn, your potential is unlimited.

Whether you're seeking a part-time position or a new career path, we've got a fresh opportunity for you. Apply today to become part of our Mariano's family!

If you are in need of reasonable accommodation to complete a job application or to otherwise participate in the application or pre-hiring process, please call 844-849-7136 or contact the location's management.

What you'll receive from us:

The Kroger Family of Companies offers comprehensive benefits to support your Associate Well-Being, including Physical, Emotional, Financial, and more. We'll help you thrive, with access to:

• A wide range of healthcare coverage, including affordable, comprehensive medical, dental, vision, and prescription coverage, through company plans or collective bargaining agreement plans.
• Flexible scheduling in full- and part-time roles with paid time off, including holiday and sick pay based on eligibility and length of service.
• Emotional and financial support with free counseling through our Employee Assistance Program and free, confidential financial tools and coaching with Goldman Sachs Ayco.
• Valuable associate discounts on purchases, including food, travel, technology, and more.
• Up to $21,000 in tuition reimbursement over your career, through our industry-leading Continuing Education program.
• Vast potential for growth through industry-leading training programs and diverse career pathways.

For more information about benefits and eligibility, please visit our Benefits Page!

Minimum Requirements:

• Effective communication skills
• Knowledge of basic math (counting, addition, and subtraction)
• Ability to handle stressful situations
• Must be at least 18 years of age

Preferred Qualifications:

• High school education or equivalent
• Management experience
• Retail experience
• Second language (speaking, reading, and/or writing)

Responsibilities:

• Promote trust and respect among associates.
• Communicate company, department, and job-specific information to associates.
• Collaborate with associates and promote teamwork to help achieve company/store goals.
• Establish performance goals for the department and empower associates to meet or exceed targets.
• Develop adequate scheduling to manage customer volume throughout hours of operation.
• Train and develop associates on their job performance and participate in performance appraisals.
• Adhere to all local, state, and federal laws, and company guidelines.
• Create an environment that makes customers feel welcome, important, and appreciated by answering questions about products sold within the department and store.
• Maintain knowledge of products sold within the department and respond to questions and suggestions about products.
• Display a positive attitude.
• Develop and implement a department business plan to achieve results.
• Understand the store's layout and locate products.
• Create and execute sales promotions in partnership with store management.
• Inform and educate department associates about current, upcoming, and special in-store promotions.
• Assist in preparing the store/department budget, profit and loss reviews, and take appropriate financial actions.
• Maintain inventory/stocking conditions and note discrepancies.
• Schedule price changes and update shelf tags and promotional signs.
• Plan, organize, and supervise inventory processes.
• Train associates on inventory/stocking and Computer Assisted Ordering.
• Adhere to food safety regulations and guidelines.
• Report safety risks, issues, and illegal activities.
• Perform essential functions with or without reasonable accommodation.

Salary Range: $18.85 - $23.15