Frozen Food Lead

Ace Hardware; Calcutta (OH); On-site; USD 17,000 - 25,000; Full time

Job summary

Giant Eagle in Ohio is seeking a team-oriented professional to oversee the Frozen department. You will manage orders, control food quality, support merchandising, and ensure safety standards are met. You will train team members and participate in weekly inventories to optimize costs.

The role emphasizes strong customer service, collaboration with store management, and a commitment to safety and cleanliness in a fast-paced retail environment.

Qualifications

• High school diploma or equivalent.
• 6 months or more experience in a Dairy or Frozen department or similar background.
• Age 18 or older.
• Ability to work in a fast-paced retail environment including freezer areas.

Responsibilities

• Perform day-to-day activities including ordering, customer service, and daily utilities.
• Monitor and enforce food safety, holding temperatures, and OSHA standards.
• Adhere to food safety regulations and local laws.
• Lead in-store training for new and existing Team Members, in coordination with Store Managers.
• Manage inventories weekly and order supplies for efficient operation.
• Maintain accurate department records and calculate gross profits as per policy.
• Support a positive work environment and plant strong team morale.
• Participate in in-store or regional meetings as needed.

Skills

Adaptability

Customer Focused

Gets Things Done

Interpersonal Skills

Problem Solving

Respect for Self and Others

Composure

Computer Skills

Continuous Learner

Creative

Innovation Management

Mentoring

Open to Feedback

Presentation & Verbal Communication

Sales/Salesmanship

Written Communication

Excellent attendance

Education

High school diploma or equivalent

Job description

Position Summary

Involved in all aspects of the day-to-day Frozen operations. Directly responsible for product ordering, food quality, merchandising, customer service, and food safety standards. Also responsible for ongoing/constant food education of Team Members and Customers, constantly working to increase profitability and promote future growth of the Frozen department at Giant Eagle.

Job Responsibilities

• Perform day-to-day activities including putting orders away, waiting on the customer, and utility functions
• Actively monitor, enhance and support a culture of safety which includes, but is not limited to, food safety, Team Member safety, customer safety; ensuring that all food safety, food holding, temperature, and OSHA standards are met
• Adhere to federal, state and county or local regulations and existing laws regarding food safety
• Actively participate in, and promote, an environment which embraces diversity, inclusion, and respect for Team Members, Customers, Vendors and the Community.
• As needed, participate in the develop, design and training content and training execution of new products as they are introduced into the Frozen department
• In conjunction with the Store Managers, manage inventories weekly
• Order supplies and products that allow for efficient management of the business
• Regular inventory taking process
• Meet or exceed budgeted guidelines for food cost percentage. Minimize product waste and ensure that purchases are being made from approved vendors
• Maintain accurate department records to ensure documentation of activities is available
• Prepare, maintain, and track records concerning inventories and work process to calculate gross profits according to company policy
• Establish a positive work environment that enables the Team Members to grow creatively and professionally, while maintaining a high level of morale
• Monitor adherence to Company policies, procedures, and standards to ensure the Company requirements are met
• Participate in “in-store” team meetings and/or regional department manager/team leader meetings as needed
• Lead on-site training for new and existing Team Members

Education and Training Required

High school diploma or equivalent

Experience Required

6 months or more working in a Dairy or Frozen department or similar background required

Age Requirement

At least 18 years of age

Competencies Required

• Adaptability
• Customer Focused
• Gets Things Done
• Interpersonal Skills
• Problem Solving
• Respect for Self and Others
• Composure
• Computer Skills
• Continuous Learner
• Creative
• Innovation Management
• Mentoring
• Open to Feedback
• Presentation & Verbal Communication Skills
• Sales/Salesmanship
• Written Communication
• Must have excellent attendance

Work Environment

• Frequent exposure to cooler and freezer
• Normal store environment with no continuous exposure to extreme temps, dust, etc.

Physical Requirements

• Bending
• Carrying up to 50 pounds
• Grasping
• Hearing (auditory)
• Lifting up to 50 pounds
• Matching
• Pulling
• Pushing
• Reading
• Reaching
• Sight or Peripheral Vision
• Standing
• Twisting
• Communication (verbal)
• Unloading
• Walking
• Weighing

Equipment Used

• Cardboard Baler
• Compactor
• Pressure Hose
• Safety Cutter
• U-Boats
• Computers
• Phones
• Calculators

The objective of Columbiana Foods, Inc. d/b/a Giant Eagle is to remain committed to our customers by consistently offering service, value, quality, cleanliness, and community involvement which will provide growth to our company and our Team Members. Our purpose is to show appreciation to each and every customer every time they shop our store, to treat all Team Members with dignity and respect while providing opportunities for personal growth and professional advancement and to provide a clean, safe working and shopping environment.