Frozen Food/Dairy Clerk

Hometown-Grocers,-Inc.; Merrill (WI); On-site; USD 17,000 - 22,000; Part time

Job summary

Hometown-Grocers, Inc. in Merrill, Wisconsin is seeking a Frozen Food/Dairy Clerk. This part-time hourly role supports the Frozen Food/Dairy Department by maintaining stock, assisting guests, and upholding safety and display standards.

You will handle inventory, rotate products using FIFO, answer guest questions, take requests, and help keep the sales floor clean. Eligible candidates demonstrate strong communication, guest-service orientation, and knowledge of safety policies.

Qualifications

• Ability to deal tactfully and effectively with guests and all personnel.
• Good oral and written communication skills.
• Complete understanding of all safety requirements and company safety policies.
• Ability to apply on-the-job safety training to recognize hazards and operate equipment safely.

Responsibilities

• Provide excellent service to all guests.
• Assist guests by locating items in the department.
• Stock and rotate products using FIFO and maintain display standards.
• Maintain clean, tidy sales floor and ensure 100% quantity checks at 10 am and 5 pm.
• Attend shifts as scheduled and arrange coverage for absences.

Skills

Guest service

Communication

Safety compliance

Safety training

Job description

Job Summary

Job Title: Frozen Food/Dairy Clerk

FLSA Status: Hourly

Reports To: Frozen Food/Dairy Department Lead

Responsible for ensuring that all company policies and procedures are being followed and that department goals are being obtained. Contributes to store sales and profitability by effectively managing all aspects of the FF/D Department such as stock levels, inventory, and guest service.

Frozen Food & Dairy Associates showcase a wide variety of the best frozen and dairy products while simultaneously providing Hometown Grocers high standards of guest service.

Job Description

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Provides excellent services to all guests
• Assists guests with supplying them with the items they need from the department
• Aid guests in finding items they are looking for on the sales floor
• Takes orders and special requests
• Answer the telephone and assist guests using proper phone etiquette
• Ten tiling guests at all times
• Stocking and maintaining product levels
• Fill all items on display
• Makes sure products are rotated, using first in first out method
• Follow display standards
• Makes sure the sales floor is clean and tidy; no messes or spills
• Maintains grocery supplies
• Ensure all quality standards are being met, including quantity expectations at 100% by 10 am and 5 pm
• Regular, timely attendance in compliance with the work schedule, and adequate notice to find a replacement for occasional absences.
• Other duties as assigned

QUALIFICATIONS

To perform this job successfully, an individual must be able to perform each essential job duty satisfactorily. The requirements listed below are representative of the knowledge, skills, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Ability to deal tactfully and effectively with guests and all personnel
• Good oral and written communication skills
• Complete understanding of all safety requirements and company safety policies
• Must possess the ability to apply on-the-job safety training to recognize and react to possible safety hazards on store premises. Also requires proper training and knowledge of the following equipment/procedures: proper lifting techniques, trash compactor, baler, power equipment

PHYSICAL DEMANDS AND WORK ENVIRONMENT

The physical demands and work environment described below are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

• Stand in place for a long period of time, bend, stoop, and kneel regularly
• Full range of upper body motion
• Lifting up to 50 pounds on an consistent basis

WORK SCHEDULE

The Frozen/Dairy Clerk is a part-time hourly position. The work schedule will primarily include afternoons, evenings, weekends, and holidays.