Frozen Dept Lead: Inventory, Stock & Cold-Chain Expert

Horizon Goodwill; Hagerstown (MD); On-site; USD 34,000 - 52,000; Full time

Job summary

Horizon Goodwill in Maryland is seeking a Frozen Department Lead to oversee daily operations of the frozen foods section, including ordering, stocking, merchandising, inventory, and food safety to ensure a premium on-shelf experience for shoppers.

You will own the floor: manage cold chain integrity, FIFO rotation, cleanliness of cases and doors, accurate pricing, signage, and quick retrieval of items while assisting customers with dietary labels and product queries.

Qualifications

• 1–2 years of experience in grocery or retail, specifically in frozen or perishable departments.
• Must be 18 or older (for tobacco/lottery sales in this jurisdiction).
• Ability to lift up to 50 lbs. and work in sub-zero environments with proper gear.

Responsibilities

• Oversee ordering, delivery and inventory of all frozen products; verify counts and inspect for thawing or temperature abuse.
• Maintain cold chain integrity and strict FIFO rotation.
• Keep freezer cases stocked, clean, and well organized with visible pricing and signage.
• Ensure sanitation of freezer shelves, doors, and back stock areas; monitor temperatures and report issues.
• Assist customers with item locations and dietary labeling information.

Skills

Inventory management

Cold chain awareness

Temperature monitoring

Customer engagement

Job description

Horizon Goodwill in Maryland is seeking a Frozen Department Lead to oversee daily operations of the frozen foods section, including ordering, stocking, merchandising, inventory, and food safety to ensure a premium on-shelf experience for shoppers.

You will own the floor: manage cold chain integrity, FIFO rotation, cleanliness of cases and doors, accurate pricing, signage, and quick retrieval of items while assisting customers with dietary labels and product queries.