Frozen Department Lead — Customer Service & Stocking

Mt. Washington Pediatric Hospital; ʻEleʻele (HI); On-site; USD 54,443,000 - 60,174,000; Full time

Job summary

Mt. Washington Pediatric Hospital is seeking a Chill Frozen Lead in Eleele, HI to stock merchandise, build displays, and ensure a clean, safe store environment while delivering standard customer service.

The role includes supervising department staff, maintaining accurate pricing signage, and assisting customers on the grocery floor. Requires a high school diploma and 18+ years old to ring/register equipment.

Qualifications

• High school diploma or GED required.
• Must be at least 18 years old to ring register and operate machinery.

Responsibilities

• Greets customers within ten feet and four seconds of contact.
• Assists customers on the grocery floor by finding items, returns stray items to their proper area, and removes damaged products from customer view and maintain product freshness.
• Responsible for orders, receiving, gross margins and warehousing of incoming merchandise from vendors.
• Ensures signage and labels are accurate to ensure proper pricing.
• Supervises, directs, guides, and trains all associates in the chill frozen department.
• Stocks and rotates grocery items, while keeping all labels faced forward.
• Provides some cashiering and bagging help when needed, register accuracy, knows/ carries out proper register procedures.
• Performs other related duties as needed as assigned by manager.
• Use of proper safety procedures.
• Able to multitask, listen to directions and follow through independently.
• Able to deal with difficult customers, have good communication and observation skills.
• Able to work with a team and independently when needed.

Skills

Customer service

Location knowledge

Box cutters usage

Produce codes knowledge

Education

High school diploma or GED

Job description

Mt. Washington Pediatric Hospital is seeking a Chill Frozen Lead in Eleele, HI to stock merchandise, build displays, and ensure a clean, safe store environment while delivering standard customer service.

The role includes supervising department staff, maintaining accurate pricing signage, and assisting customers on the grocery floor. Requires a high school diploma and 18+ years old to ring/register equipment.