Frontline Retail Customer Service Associate

Dollar Tree, Inc.; Fair Lawn (NJ); On-site; USD 18,000 - 23,000; Part time

Benefits offered by this job

Employee Assistance Program

Retirement plans

Educational Assistance

And much more!

Job summary

Dollar Tree, Inc. in Fair Lawn, NJ is seeking a part-time Customer Service Associate to provide a positive shopping experience. You will assist customers with questions and recommendations, manage transactions at the cash register, and help keep the store clean, stocked, and welcoming.

The role requires strong customer service, excellent communication, and the ability to lift up to 50 lbs. Prior retail or service experience is preferred.

Qualifications

• High school diploma or equivalent preferred.
• Previous customer service experience in retail, hotel, restaurant, grocery, or drug store environment preferred.
• Ability to follow instructions and interpret operational documents.
• Must be able to lift 30–50 lbs and perform frequent walking, standing, bending, and lifting.
• Excellent customer service and relationship management skills.
• Strong organizational and communication skills.
• Strong problem-solving and decision-making skills.

Responsibilities

• Assist customers with questions and recommendations.
• Manage sales transactions at the cash register.
• Maintain security of cash and protect company assets.
• Keep the store well-stocked, and recover merchandise.
• Receive merchandise and help with unloading trucks, stock replenishment.
• Ensure a positive, safe, and respectful environment with customers, associates, and leaders.
• Responsible for maintaining cleanliness throughout the store, including bathrooms, floors, and trash.
• Other duties as assigned*

Skills

Customer service

Cash handling

Communication

Organizational skills

Teamwork

Education

High school diploma or equivalent

Job description

Dollar Tree, Inc. in Fair Lawn, NJ is seeking a part-time Customer Service Associate to provide a positive shopping experience. You will assist customers with questions and recommendations, manage transactions at the cash register, and help keep the store clean, stocked, and welcoming.

The role requires strong customer service, excellent communication, and the ability to lift up to 50 lbs. Prior retail or service experience is preferred.