Frontline PIP Senior Claims Adjuster - National General

Allstate Insurance; Orlando (FL); Remote; USD 62,000 - 85,000; Full time

Job summary

A prominent insurance provider seeks a remote PIP Claims Adjuster specializing in Florida claims handling. Candidates should have substantial experience with PIP claims, including investigations and fraud detection. The role requires strong customer service skills and the ability to work independently while mentoring junior staff.

Benefits

Flexible work environment

Diversity & inclusion initiatives

Qualifications

• Experience managing Personal Injury Protection (PIP) claims.
• 3 or more years of relevant experience preferred.
• Advanced understanding of insurance policies and responsibilities.

Responsibilities

• Determine coverage, liability, damages for complex auto claims.
• Conduct thorough investigations to identify fraud potential.
• Mentor junior employees in claims processes.

Skills

Bilingual in English/Spanish

Customer service skills

Investigative skills

Education

4-year Bachelor's Degree

Job description

National General is a part of The Allstate Corporation, which means we have the same innovative drive that keeps us a step ahead of our customers' evolving needs. We offer home, auto, accident, and health insurance, as well as other specialty niche insurance products, through a large network of independent insurance agents and directly to consumers.

Job Description

Responsible for investigating and confirming the facts of loss for complex automobile accidents. Determines coverage, liability, damages, and adjusts and negotiates claims within the limit of authority. Mentors junior employees.

This is a remote position for an experienced PIP Claims Adjuster with a strong background in Florida claims handling.

The ideal candidate will have hands-on experience managing Personal Injury Protection (PIP) claims, including conducting thorough investigations and identifying potential fraudulent activity. Bilingual in English/Spanish is preferred.

Key Responsibilities

• Determines subrogation or fraud potential and how to handle for complex cases.
• Applies advanced understanding of insurance policies, industry standards, and organizational relationships.
• Handles investigations regarding all aspects of complex auto claims (coverage, liability, damages) with discretion and independence within increased authority.
• Reviews, evaluates, and negotiates moderate to complex injury claims involving injuries.
• Recognizes vehicle body parts and understands potential property damage.
• Identifies customer needs and works to meet those needs using appropriate customer service skills.

Education

• 4-year Bachelor's Degree (Preferred)

Experience

• 3 or more years of experience (Preferred)

Supervisory Responsibilities

This job does not have supervisory duties.

Education & Experience (in lieu)

In lieu of the above education requirements, an equivalent combination of education and experience may be considered.

#LI-BB1

Compensation

Base compensation offered for this role is $62,800.00 - $85,000.00 annually, based on experience and qualifications.

Total compensation includes base pay plus incentive pay (commission, bonus, etc.) as applicable.

At National General, we believe in a flexible environment that promotes connection, belonging, and diversity. Join us to challenge the status quo, develop your skills, and make a meaningful impact.

Good Hands. Greater Together.

National General Holdings Corp., headquartered in New York City, is part of the Allstate family. We provide a variety of personal and commercial insurance products, with a history dating back to 1939, and hold a strong financial rating of A- from A.M. Best.

Benefits

National General is an Equal Opportunity employer. All qualified applicants will receive consideration regardless of protected characteristics. Candidates must be authorized to work in the U.S. without sponsorship. For assistance or accommodations, contact our main office at [phone].