Frontline Lot Associate: Customer Service & Vehicle Load

The Home Depot; Norcross (GA); On-site; USD 16,531 - 20,664; Full time

Job summary

A leading home improvement retailer in Norcross, GA is seeking Lot Associates to assist customers with loading their vehicles and maintaining the entrance of the store. This role emphasizes excellent customer service as associates are often the first and last point of contact for customers. Responsibilities include monitoring cart availability and interacting with store associates and customers to ensure a positive shopping experience.

Qualifications

• Excellent customer service skills are required.

Responsibilities

• Assist customers with loading their vehicles.
• Monitor and maintain the entrance of the store.
• Maintain a sufficient quantity of carts near the entrance of the store.
• Interact with store associates and customers.
• Provide excellent customer service as the first and last associate customers encounter.

Skills

Excellent customer service skills

Job description

Job Description

Lot Associates assist customers with the loading of their vehicles and also monitor and maintain the entrance of the store. Lot Associates also are responsible for maintaining a sufficient quantity of carts near the entrance of the store. This position interacts with Home Depot associates and customers. Because the Lot Associate is often the first and last associate to interact with customers as they enter or leave the store, customer service plays a vital role in this position. Direct customer interaction is frequently required for some positions and excellent customer service skills are required.