Frontline Customer Service Cashier

Rockingham Petroleum; Monroe (NC); On-site; USD 17,000 - 22,000; Part time

Job summary

Southern States Cooperative in Monroe, NC is seeking a part-time Customer Service Associate to perform cashiering, customer service, light housekeeping and stocking. You will greet customers, handle sales and returns, answer questions, and maintain a clean, organized store environment.

Responsibilities include assisting customers, processing transactions, stocking shelves, and supporting the team during peak hours.

Qualifications

• Education: Prefer high school diploma or GED but not required.
• Experience: Prefer 6 months of experience in a retail setting providing excellent customer service and operating point of sale equipment.
• Able to learn and consistently demonstrate knowledge of facility guidelines and standard operating procedures for handling cash and utilizing point of sale equipment.
• Able to learn and effectively apply knowledge of a variety of store merchandise to correctly answer general customer questions and make recommendations.
• Attention to detail to perform check-out, exchange and return transactions, handle cash accurately and maintain awareness of merchandise to reduce incidences of loss.
• Ability to operate cash register and debit/credit card machine.
• Ability to work defined work schedule, which may change from week to week, and to report to work on time is required.
• Ability to work extended hours to meet business demands.
• Reliable transportation.
• Primarily performs essential job functions in a climate controlled environment. Occasionally works outdoors when assisting customers.

Responsibilities

• Greets customers in a welcoming and professional manner and assists with locating items.
• Processes checkout, exchange and return transactions with cash or card payments.
• Provides information on orders, products, promotions and store events.
• Replenishes merchandise and maintains neat shelves and presentation.
• Monitors entrances/exits to promote safety and reduce loss.
• Performs daily housekeeping to keep a clean, inviting environment.
• May assist with other duties to support the team.
• Performs all other job functions as assigned.

Skills

Customer service

Cash handling

POS operation

Interpersonal skills

Attention to detail

Reliability

Communication

Timeliness

Education

High school diploma or GED

Agriculture coursework

Tools

Cash register

Credit/debit terminals

Hand held scanners

Job description

Southern States Cooperative in Monroe, NC is seeking a part-time Customer Service Associate to perform cashiering, customer service, light housekeeping and stocking. You will greet customers, handle sales and returns, answer questions, and maintain a clean, organized store environment.

Responsibilities include assisting customers, processing transactions, stocking shelves, and supporting the team during peak hours.