Frontline Customer Service Assistant - Flexible Hours

Sourcepoint; Delaware (OH); On-site; USD 18,184 - 25,898; Part time

Job summary

SourcePoint in Delaware, Ohio is looking for a part-time Customer Service Assistant to provide a professional image and positive experiences for clients. The role involves greeting visitors, managing registrations, and assisting with various administrative tasks in a cheerful manner.

This position requires flexibility with scheduling, including evenings and weekends. The ideal candidate will have customer service experience and proficiency in Microsoft Office. SourcePoint is dedicated to supporting older adults in the community and values teamwork and inclusivity.

Qualifications

• Experience with customer service operations and maintaining a professional image.
• Ability to assist clients with various programs and services.
• Proficient in using office equipment and software for administrative tasks.

Responsibilities

• Greet the public and ensure a positive image of the organization.
• Assist guests and clients with registrations and transactions.
• Manage phone calls and maintain databases for effective communication.

Skills

Handling stressful situations

Proficient in typing and data entry

Interpersonal skills

Customer service experience

Education

Two years of experience in a customer service role

Tools

Microsoft Office Suite

ActiveNet registration software

Job description

SourcePoint in Delaware, Ohio is looking for a part-time Customer Service Assistant to provide a professional image and positive experiences for clients. The role involves greeting visitors, managing registrations, and assisting with various administrative tasks in a cheerful manner.

This position requires flexibility with scheduling, including evenings and weekends. The ideal candidate will have customer service experience and proficiency in Microsoft Office. SourcePoint is dedicated to supporting older adults in the community and values teamwork and inclusivity.