Frontline Banking Specialist

Associated Bank - Corp

New Berlin (WI)

On-site

USD 23,000 - 32,000

Full time

3 days ago

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Benefits offered by this job

401(k) and Pension plans

Volunteer time off

Employee stock purchase plan

Diversity-focused Colleague Resource G

Job summary

Associated Bank is hiring a Teller to provide exceptional service and support to every customer interaction in a front-line role. You will process transactions, identify opportunities to meet customer needs, and promote financial solutions that help clients achieve their goals.

Grow your banking knowledge while contributing to a team that values collaboration, integrity, and community impact. This role offers opportunities for growth, a comprehensive benefits package, and a chance to work within

Qualifications

High school diploma or equivalent.
Up to 2 years of demonstrated customer service experience.
Experience in retail banking, cash handling, or financial services preferred.

Responsibilities

Deliver friendly, professional customer service that reflects the bank's brand promise.
Process customer transactions accurately and efficiently while following policies.
Identify customer needs and refer them to colleagues for financial solutions.
Promote current offers, products, and services that benefit customers.
Answer questions and resolve customer concerns with professionalism and care.
Support daily branch operations including servicing vaults, night drops, and ATMs as assigned.
Demonstrate and educate customers on digital and self-service banking tools.
Collaborate with team members across multiple branches to ensure seamless service.