Front Store Supervisor: Customer Service & Merchandising Lead

Shoppers Drug Mart Inc.; Columbia (CA); On-site; USD 1,802,000 - 2,034,000; Full time

Benefits offered by this job

Purchase discount program

Flexible and varied schedules

Competitive pay

Online learning through Academy

Job summary

Shoppers Drug Mart Inc. is seeking a detail-oriented associate to manage cashier and merchandising operations, delivering excellent customer service and maintaining store standards. This role involves training staff, enforcing policies, and supporting loss prevention.

Ideal candidates will be computer literate, well-organised, with strong time management and product knowledge to assist customers and ensure smooth daily store functions.

Qualifications

• Computer literacy and ability to use store systems.
• Organised approach to tasks and scheduling.
• Strong time management and prioritisation skills.

Responsibilities

• Manage cashier and merchandising functions, including cash handling and customer service.
• Train cashiers and merchandisers in store operations.
• Enforce loss prevention standards and manage cash office activities.
• Deliver excellent customer service, handle inquiries and refunds as per guidelines.
• Maintain store displays, housekeeping and overall store image.

Skills

Computer literacy

Organised

Time management

Product knowledge

Job description

Shoppers Drug Mart Inc. is seeking a detail-oriented associate to manage cashier and merchandising operations, delivering excellent customer service and maintaining store standards. This role involves training staff, enforcing policies, and supporting loss prevention.

Ideal candidates will be computer literate, well-organised, with strong time management and product knowledge to assist customers and ensure smooth daily store functions.