Front Store Manager in Training NB

Loblaw Companies Limited; North Carolina; On-site; USD 45,000 - 75,000; Full time

Job summary

An established industry player is seeking a Front Store Manager to lead a dynamic retail environment. This role focuses on optimizing customer experience and managing store operations, including staff performance and financial targets. Ideal candidates will have a strong background in retail management, with a proven ability to drive business growth and enhance operational efficiency. Join a community-focused organization that values diversity and offers competitive pay, flexible schedules, and opportunities for professional development. This is a unique chance to make a significant impact in your community while working for a respected brand.

Benefits

Purchase Discount Program

Flexible Schedules

Competitive Pay

Online Learning Opportunities

Qualifications

• 5+ years of retail management experience required.
• Strong planning, judgment, and decision-making skills.

Responsibilities

• Manage overall performance of the Front Store, ensuring customer satisfaction.
• Conduct performance reviews and support hiring processes.

Skills

Leadership

Inventory Management

Financial Acumen

Time Management

Education

Bachelor's Degree in Business Management

Job description

Join a locally owned and operated store to help deliver health, beauty, and convenience services in your community, keeping the customer at the center of everything you do.

Why this role is important?

This is a training position for selected spots in New Brunswick.

SUMMARY:

The Front Store Manager (FSM) is responsible for managing the overall performance of the Front Store, which includes all areas of the store except the Pharmacy, such as cosmetics. The FSM leads staff in providing excellent customer service, manages processes and procedures using financial resources, and ensures store objectives are met.

DUTIES & RESPONSIBILITIES:

OPERATIONS:

• Maintains store standards to optimize customer experience, increase traffic, and positively impact profitability.
• Collaborates with the management team to ensure store standards are consistently upheld, including in the backroom.
• Manages labor scheduling and utilizes Workforce Management (WFM) to maximize productivity.
• Ensures adequate staffing levels for effective store operation.

HUMAN RESOURCES:

• Follows Human Resources standards.
• Supports hiring processes for all departments except Pharmacy.
• Maintains wage administration within SLPH guidelines.
• Conducts probationary and annual performance reviews.
• Manages staff performance through coaching, action planning, and follow-up.
• Promotes Blue Culture, engagement, and motivates staff through core values.

FINANCE:

• Analyzes financial reports, identifies trends, and addresses discrepancies using FSM Monitoring Report.
• Meets financial and operational targets on a periodic basis.
• Sets departmental goals to motivate staff and ensures these goals are achieved.
• Develops strategies to improve business efficiency.

QUALIFICATIONS:

• Strong planning, judgment, and decision-making skills.
• Experience in inventory management and expense control.
• Effective leadership and mentorship abilities.
• Excellent time management, organization, and planning skills.

EXPERIENCE:

• Minimum of 5 years retail management experience.
• Proven ability to lead, support corporate programs, and drive business growth.
• Excellent interpersonal, coaching, and communication skills.
• Strong financial and business acumen.
• Ability to build relationships with internal and external stakeholders.

J2WRTL

J2WFSM

Why work in a Shoppers Drug Mart store?

Each store has an Associate-Owner, offering the benefits of working for a local business with the support of a national brand. Benefits include a purchase discount program, flexible schedules, competitive pay, and online learning through Academy.

Take ownership of your work and find new ways to care for patients, colleagues, customers, and the community.

Associate Owners in the Shoppers Drug Mart network value Canada's diversity and aim to reflect this in their products, hiring, and store culture. Accommodation is available upon request for applicants and colleagues with disabilities.

We believe in doing the right thing by complying with laws, which is part of our Code of Conduct—upholding the expectations of our customers and stakeholders.