Front/Service Shift Lead

Tokyo Joes; Colorado Springs (CO); On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

Free shift meal

50% off on days off

Flexible schedule

Sick pay

Health/Dental/Vision insurance after 1

Referral bonuses

Unlimited growth potential

DailyPay

401K

Job summary

Tokyo Joes in Colorado Springs is seeking a Service Lead to manage Front of House on shift, delivering a positive guest and team experience with a fun, energetic vibe. You’ll help ensure timely quality food presentation and smooth service.

Open as a key shift leader, you will handle opening/closing, cash control, safety, and adherence to policies while guiding teammates and maintaining a clean, inviting dining area.

Qualifications

• Must be 18+ years old.
• Front of House leadership experience preferred.
• Strong communication and guest-service mindset.

Responsibilities

• Lead Front of House operations on shift to ensure quality service.
• Foster positive guest and team member experiences with an energetic vibe.
• Open and close the restaurant.
• Guide others through clear communication and delegation.
• Handle cash management.
• Ensure food, team, and guest safety.
• Manage crises and guest concerns.
• Maintain cleanliness and equipment upkeep.
• Enforce company policies and procedures.
• Master menu portions and allergens.
• Operate Service and Sushi stations proficiently.

Skills

Team leadership

Communication

Customer service

Cash handling

Job description

SERVICE LEAD

A Service Lead is responsible for leading the Front of House operations, on shift, in the restaurant. We are looking for people with positive vibes and good communication. Your commitment to quality, service, and cleanliness will make you a successful leader. Must be 18+ years old.

Responsibilities:

• Create positive guest and team member experiences, creating a fun and energetic vibe
• Work as a team to deliver quality food with a great presentation in a timely manner
• Opening and closing the restaurant
• Manage others through positive communication, teamwork, and delegation to complete tasks
• Cash Handling and Management
• Food, Team Members, and Guest Safety
• Crisis management, resolving guest concerns
• Cleanliness and maintenance of the restaurant and equipment
• Enforce and follow all company policies and procedures
• Mastery of menu portion and allergens
• Ability to work Service and Sushi stations proficiently

Benefits:

• Free shift meal, 50% off on your days off
• flexible schedule
• sick pay
• Health/Dental/Vision insurance is available after 1 year of full-time employment
• Referral bonuses
• Unlimited growth potential
• DailyPay
• 401K

We are committed to a menu with great nutritional integrity and believe strongly that when you Eat Good you Feel Good.
Our aim is to always be respectful to your wallet & your time, without compromising quality & service. The goal is to have you feeling… Revived, Refueled & Reenergized.
We do this with Great Food, Great Service & Great Vibe.
Born in Colorado, now raising in Arizona.