Front Service (Overnight Houseperson)

Buffalo Lodging Associates, LLC; Brockton (MA); On-site; USD 30,000 - 40,000; Full time

Job summary

An established industry player in hotel management is seeking a dedicated Front Service/Houseperson to enhance guest satisfaction through meticulous maintenance of public areas. This role requires open availability, including weekends and holidays, and offers a chance to be part of a community that values excellence and integrity. Join a passionate team committed to operational excellence and enjoy benefits like weekly pay, 401(k) plans, and hotel discounts. If you thrive in a dynamic environment and are eager to contribute to a top-tier hospitality experience, this opportunity is perfect for you.

Benefits

401(k) Retirement Plan with Employer Match

Paid Vacation, Sick Leave, and Holidays

Tuition Reimbursement

Flexible Spending Account

Company-Paid Life and Short-Term Disability Insurance

Long-Term Disability Insurance

Employee Assistance Programs

Hotel Discounts for Employees, Friends, and Family

Wellness Programs

Monthly Appreciation Events

Qualifications

• 2 years of laundry or housekeeping experience preferred.
• Valid Driver’s License is required.

Responsibilities

• Maintain cleanliness of public areas and corridors.
• Respond to guest requests promptly and courteously.
• Assist with housekeeping and maintenance duties.

Skills

Housekeeping

Customer Service

Laundry Management

Attention to Detail

Education

High School Diploma or Equivalent

Job description

Location: Residence Inn by Marriott Boston Brockton/Easton - 124 Liberty St, Brockton, MA 02301

Residence Inn Boston/Brockton/Easton is seeking candidates for the position of Front Service/Houseperson to join their team! The Front Service/Houseperson will be responsible for helping to achieve ongoing guest satisfaction by maintaining the cleanliness and general appearance of public areas and corridors of the hotel.

1. Respond to guest requests promptly and courteously.
2. Stock room attendant carts and supplies.
3. Clean furniture, elevators, glass, etc., in public areas such as lobby, pool, and restrooms.
4. Tend laundering machines to provide ample linen supplies for the morning shift.
5. Assist with housekeeping and maintenance duties as assigned by supervisor.
6. Assist with shuttle service (if applicable).

The hours for this position are 11PM-7AM. Open availability and the ability to work weekends and holidays are required.

About Buffalo Lodging Associates:

Buffalo Lodging Associates, a hotel management company based out of Canton, MA, has emphasized true hospitality since 1996. With an extensive portfolio of 50 hotels, we partner with respected brands including Marriott, Hilton, InterContinental, and Choice Hotels. We are a community of passionate associates committed to providing a best-in-class hospitality experience and operational excellence.

What You Bring:

The ideal candidate embodies Buffalo Lodging’s core values: Excellence, Passion, Integrity, Inclusiveness. Requirements include:

• High School diploma or equivalent
• 2 years of laundry or housekeeping experience
• Marriott brand experience (a plus)
• Valid Driver’s License

What We Offer:

We are committed to our employees' health, happiness, and productivity. Benefits include:

• Paid weekly (every Friday)
• 401(k) retirement plan with employer match
• Paid vacation, sick leave, and holidays
• Tuition reimbursement
• Flexible Spending Account
• Company-paid life and short-term disability insurance
• Long-term disability insurance
• Employee assistance programs
• Hotel discounts for employees, friends, and family
• Wellness programs
• Monthly appreciation events
• Learning and development opportunities
• Employee referral program

Buffalo Lodging Associates is an equal opportunity employer, committed to non-discrimination and harassment-free employment, respecting all protected characteristics under applicable laws.