FRONT SERVER - LBV

Mountaineer Casino; New Cumberland (Cumberland County); On-site; USD 24,000 - 34,000; Full time

Job summary

Mountaineer Casino in New Cumberland, WV, is seeking a friendly, upscale dining service team member to greet guests, take orders and deliver food and beverages.

You will work in a fast-paced environment, rely on a POS system, and contribute to a pleasurable dining experience; high attention to appearance and teamwork is required.

Qualifications

• Must have excellent communication skills, be polite, and present a neat appearance at all times.
• The ability to work with others as a team in an efficient manner.
• You will need the ability to read, write and understand simple instruction.
• You will need to be available to work all shifts.
• The ability to work in a fast-paced environment.

Responsibilities

• Greet guests in a timely manner upon being seated and provide friendly service.
• Take orders and serve food and beverages to patrons.
• Assist with clearing tables, transporting dishes, and stocking work areas.
• Roll silverware and perform other side work as needed.
• Work in a fast-paced environment and manage stress effectively.
• Perform all additional duties as assigned by the LBV Manager or F&B leadership.

Skills

Communication skills

Teamwork

Reading / Writing

Shift availability

Fast-paced environment

Education

High School Diploma or equivalent

Tools

POS System

Job description

SUMMARY

Provide friendly and upscale dining service to restaurant patrons to ensure a pleasurable dining experience.

ESSENTIAL JOB DUTIES AND RESPONSIBILITIES

• Commitment to delivering excellent customer service.
• An understanding of the POS System.
• Greet guests in a timely manner upon being seated.
• Responsible for taking orders, serving food and beverages to patrons.
• Assist with clearing tables and transporting dishes in addition to cleaning and stocking work areas and tables.
• Rolling silverware and other side work.
• The ability to work in a fast –paced environment and stressful situations.
• All other duties as assigned.

REPORTING LINE

You will report directly to the LBV Manager then to the Director of F&B.

QUALIFICATION REQUIREMENTS

• Must have excellent communication skills, be polite, and present a neat appearance at all times.
• The ability to work with others as a team in an efficient manner.
• You will need the ability to read, write and understand simple instruction.
• You will need to be available to work all shifts.
• The ability to work in a fast –paced environment.
• You must be at least 21 years old.
• You also must be able to pass a background investigation and obtain and maintain a WV Racing License.

EDUCATIONAL AND/OR EXPERIENCE

High School Diploma or equivalent is preferred but not necessary.

CERTIFICATES, LICENSES, REGISTRATIONS

OTHER SKILLS/ABILITIES

Helpful to be TIPS and Food Handlers certified, if not training will be provided.

PHYSICAL DEMANDS

You will need to be able to stand or sit for prolonged periods of time. The ability to push, pull, kneel, twist, carry and lift up to 25 lbs.

WORK ENVIRONMENT

Will be exposed to working in a noisy, smoke/secondary smoke environment and seasonal elements.