Front Office Specialist II - TCUC Bee Cave

Texas Children's Hospital; Austin (TX); On-site; USD 35,000 - 55,000; Full time

Job summary

An established industry player in pediatric healthcare is looking for a Front Office Specialist II to join their dynamic team. This role is perfect for those who thrive in fast-paced environments, combining clinical and administrative tasks to ensure high-quality care for low-acuity pediatric patients. The specialist will gather essential patient information, record vital signs, and coordinate referrals while adhering to established standards of behavior. Join a team dedicated to providing comprehensive pediatric care and making a difference in the lives of families in the community. If you are passionate about healthcare and patient service, this opportunity is for you!

Qualifications

• High School Diploma or equivalent required.
• Minimum of 2 years related experience in a healthcare setting.

Responsibilities

• Assist with patient data collection and vital signs recording.
• Coordinate referrals and administer medications as required.

Skills

Patient Data Collection

Vital Signs Recording

Medical Record Maintenance

Basic Life Support (BLS)

Patient Care Coordination

Education

High School Diploma

Medical Assisting Program

Job description

Position: Front Office Specialist II - TCUC Bee Cave

Talent Area: Administrative Support

Location: Austin, TX, US

Shift: 10:00a-10:00p

Job ID: 417143

Overview

We are seeking a Front Office Specialist II Urgent Care, a role ideal for individuals who excel in a fast-paced environment. The position involves both clinical and non-clinical duties, including gathering information, assessing, and providing direct care to patients. Collaboration with the healthcare team is essential to deliver appropriate care for low-acuity pediatric patients.

Job Duties & Responsibilities

1. Assist with the collection of patient and family data, including biophysical, psychosocial, developmental, cultural, and environmental information as per site protocol.
2. Record vital signs, height/weight, and reason for visit accurately.
3. Document current medications, allergies, and other relevant information with 100% accuracy.
4. Utilize scripting where appropriate to ensure consistency.
5. Adhere to established standards of behavior.
6. Coordinate referrals, providing families with contact information and necessary documentation.
7. Administer medications and immunizations as required.
8. Collect specimens and perform laboratory tests.
9. Maintain the integrity of medical records and monitor patient information and practice data.
10. All successful candidates will be required to undergo respiratory fit testing to comply with occupational health and safety standards.

Skills & Requirements

1. High School Diploma or equivalent required.
2. Graduation from a medical assisting or emergency medical technician program preferred.
3. Basic Life Support (BLS) certification by the American Heart Association required.
4. Minimum of 2 years related experience.

About Texas Children’s

Texas Children’s in Austin supports a pediatric population of over half a million, providing comprehensive care from birth to adulthood. Since opening in March 2018, our facilities include Urgent Care, primary care practices, and specialty centers, all dedicated to high-quality pediatric care. We are committed to diversity and equal opportunity employment, evaluating all applicants without regard to protected statuses.