Front Office Specialist I

Samaritan Health Services

Corvallis (OR)

On-site

USD 38,000 - 48,000

Full time

4 days ago
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Job summary

Samaritan Health Services is seeking a receptionist/administrative support person to assist patients and providers across the SHS system in Corvallis, OR. You will handle front-desk duties, scheduling, and basic administrative tasks to ensure smooth patient flow.

The role supports the Mental Health teams with diverse duties, requiring effective communication, adaptability, and a patient-centered approach in a multi-disciplinary environment.

Qualifications

  • High school diploma or equivalent required.
  • Experience or training with computer applications required.
  • One (1) year experience and/or training in a position of similar responsibility and complexity preferred.
  • Experience or training in medical/insurance terminology preferred.
  • Experience with practice management scheduling systems preferred.
  • Mental Health experience preferred.

Responsibilities

  • Provides reception and administrative support services to patients and providers within and outside the SHS system.

Skills

Psychology
Adaptability/Flexibility
Communication
Team Building
Medical Terminology
Social Perceptiveness

Education

High school diploma
Experience or training with computer applications
1 year experience in a similar role preferred
Experience with medical/insurance terminology preferred
Experience with practice management scheduling systems preferred
Mental Health experience preferred

Tools

Practice management scheduling systems

Job description

Job Summary
  • Provides reception and administrative support services to patients and providers within and outside the SHS system.
Department Description
  • The Mental Health teams at Samaritan Health Services provide a full range of professional mental health services through a team of highly skilled psychiatrists, psychologists, nurse practitioners and licensed clinical social workers.
Experience / Education / Qualifications
  • High school diploma or equivalent required.
  • Experience or training with computer applications required.
  • One (1) year experience and/or training in a position of similar responsibility and complexity preferred.
  • Experience or training in medical/insurance terminology preferred.
  • Experience with practice management scheduling systems preferred.
  • Mental Health experience preferred.
Knowledge / Skills / Abilities
  • Psychology - Knowledge of human behavior and performance; individual differences in ability, personality, and interests; learning and motivation.
  • Adaptability/Flexibility - Ability to respond quickly and appropriately to situations that may arise with high risk or diverse patient populations. Ability to adjust actions in relation to others and adapt to offer best possible care to patients.
  • Communication - Effective written and oral communication skills to explain complex issues, exchange information between team members, and tactfully discuss issues. Ability to perform group presentations and listen to and understand complex information and ideas.
  • Team Building - Ability to work, function and communicate on a multi-disciplinary team. Possess the knowledge and skills to develop constructive and cooperative working relationships with others and maintain them over time.
  • Medical Terminology - Knowledge of medical records, procedures and terminology. Ability to read, interpret, and apply policies, procedures, laws, and regulations.
  • Social Perceptiveness - Ability to work with a diverse population from pediatrics to geriatrics. Basic understanding of age-related differences in caring for and/or communicating with patients and caregivers. Possess personal sensitivity to the needs and experiences of others and a non-judgmental attitude towards persons of differing standards, values, lifestyles, and ages.
Physical Demands
  • Rarely (1 - 10% of the time)
  • (11 - 33% of the time)
  • Frequently (34 - 66% of the time)
  • Continually (67 - 100% of the time)
  • WALK - INCLINE
  • LIFT (Floor to Waist: 0"-36") 40 - 60 Lbs
  • LIFT (Knee to chest: 24"-54") 20 - 40 Lbs
  • PUSH (0-20 pounds force)
  • PULL (0-20 pounds force)
  • CLIMB - STAIRS
  • LIFT (Floor to Waist: 0"-36") 0 - 20 Lbs
  • LIFT (Floor to Waist: 0"-36") 20 - 40 Lbs
  • LIFT (Waist to Eye: up to 54") 0 - 20 Lbs
  • LIFT (Overhead: 54" and above) 0 - 20 Lbs
  • SQUAT Repetitive
  • KNEEL (on knees)
  • REACH - Forward
  • REACH - Upward
  • SIT
  • STAND
  • WALK - LEVEL SURFACE
  • LIFT (Knee to chest: 24"-54") 0 - 20 Lbs
  • SQUAT Static (hold >30 sec)
  • BEND FORWARD at waist
  • ROTATE TRUNK Sitting
  • ROTATE TRUNK Standing
  • FINGER DEXTERITY
  • PINCH Fingers
  • GRASP Hand/Fist
  • CARRY 1-handed, 0 - 20 pounds
  • CARRY 2-handed, 0 - 20 pounds
  • MANUAL DEXTERITY Hands/wrists
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