Front Office Specialist - Heart & Vascular - 2510 Commons Blvd. - Beavercreek - FT

Kettering Health; Beavercreek (OH); On-site; USD 30,000 - 40,000; Full time

Job summary

A leading healthcare organization is seeking a Front Office Specialist for their Heart & Vascular department in Beavercreek. This entry-level role involves providing administrative support, managing patient interactions, and ensuring efficient office operations. Ideal candidates should possess strong communication skills, a patient demeanor, and a high school diploma. Experience in a medical office setting is preferred but not mandatory.

Qualifications

• Previous front office experience or background in general office work.
• Ability to maintain confidentiality and discretion.
• Good communication skills and ability to relate well with office staff.

Responsibilities

• Provides administrative support throughout the practice.
• First point of contact for the office.
• Handles incoming calls and greets patients.

Skills

Communication

Confidentiality

Computer Literacy

Education

High School Diploma

Job description

Front Office Specialist - Heart & Vascular - 2510 Commons Blvd. - Beavercreek - FT

Join to apply for the Front Office Specialist - Heart & Vascular - 2510 Commons Blvd. - Beavercreek - FT role at Kettering Health.

Overview

Kettering Health is a not-for-profit system of 13 medical centers and more than 120 outpatient facilities serving southwest Ohio. We are committed to transforming the health care experience with high-quality care for every stage of life. Our service-oriented mission is in action every day, whether it’s by providing care in our facilities, training the next generation of health care professionals, or serving others through international outreach.

Campus Overview

• Our elite medical group employs more than 700 providers, including physicians and advanced practice providers, throughout the Greater Dayton and Cincinnati areas.
• Our patients have access to a multidisciplinary professional team to meet all their healthcare needs. From primary care to brain and spine surgery, we provide an extensive range of specialties and expertise, in over 200 locations and ten counties.
• Working collaboratively across specialties, we offer patients a team-based model of care in which the patient is the most important member of the healthcare team.

Responsibilities & Requirements

Under the supervision of the provider and/or practice leader, provides administrative support throughout the practice. This position is typically the first point of contact (phone and in-person) for the office. Responsibilities include answering, handling, and screening incoming calls; greeting and registering patients; filing and preparing charts; check-out functions such as reviewing encounter form data, collecting co-payments, scheduling follow-up appointments; and day-end reconciliation duties.

Job Requirements

• High School Diploma or equivalent.
• Previous front office experience or background in general office work.
• Ability to maintain confidentiality and discretion.
• Patient, courteous, and tactful demeanor.
• Good communication skills and ability to relate well with office staff, ancillary departments, and the public.
• Ability to follow directions, accept orders, and perform repetitive tasks.
• Computer literacy in word processing and email.

Preferred Qualifications

• 1-year experience in a medical/physician office setting (preferred).
• Experience with electronic medical records (preferred).
• Knowledge of medical terminology (preferred).

Additional Details

• Seniority level: Entry level
• Employment type: Full-time
• Job function: Other
• Industries: Hospitals and Health Care