Front Office Review Associate

Insight Global; Jacksonville (FL); On-site; USD 19,000 - 28,000; Part time

Job summary

Insight Global is seeking a detail-oriented Front Office Review Associate to join our Jacksonville, FL operations team. You will review, process, and organize loan-related documentation, ensuring accuracy and compliance in a production-driven environment.

The ideal candidate has 1-3 years in an office or document-review setting, basic Excel skills, and a strong work ethic. This contract offers potential for permanent hire and growth within the mortgage/financial services space.

Qualifications

• High School Diploma or equivalent required.
• 1-3 years in an office/administrative/document-review/ops environment.
• Basic Microsoft Excel skills.

Responsibilities

• Review and process loan and mortgage-related documents.
• Research discrepancies within files and documentation.
• Ensure documents meet quality, accuracy, and compliance standards.
• Prepare, organize, and maintain physical and electronic files.
• Support imaging, file prep, and admin processes.
• Collaborate with internal teams to resolve documentation issues.
• Meet daily productivity and quality goals in a high-volume environment.

Skills

Attention to detail

Repetitive tasks

Strong work ethic

Document review

Education

High School Diploma or equivalent

Associate's or Bachelor's Degree (preferred)

Tools

Microsoft Excel

Job description

Schedule: Monday-Friday, 3:30 PM - 12:00 AM

Pay: $17/hour

Job Type: Contract with Strong Potential for Permanent Hire

Position Overview

We are seeking a detail-oriented Front Office Review Associate to join a fast-paced operations team in Jacksonville, FL. This position is ideal for candidates with administrative, document review, or office experience who are looking for a long-term opportunity with potential for career growth.

The successful candidate will be responsible for reviewing, processing, and organizing loan-related documentation while ensuring quality and compliance standards are met. This role requires strong attention to detail, the ability to work in a production-driven environment, and a commitment to accuracy.

Key Responsibilities

• Review and process loan and mortgage-related documents
• Research and identify discrepancies within files and documentation
• Ensure documents meet quality, accuracy, and compliance standards
• Prepare, organize, and maintain physical and electronic files
• Support document imaging, file preparation, and administrative processes
• Work collaboratively with internal teams to resolve documentation issues
• Meet daily productivity and quality goals in a high-volume environment

Required Qualifications

• High School Diploma or equivalent
• 1-3 years of experience in an office, administrative, document review, or operations environment
• Basic Microsoft Excel skills
• Strong attention to detail and organizational skills
• Ability to manage repetitive tasks while maintaining a high level of accuracy
• Strong work ethic and ability to meet deadlines in a production-based setting

Preferred Qualifications

• Associate's or Bachelor's Degree
• Experience in mortgage, banking, or financial services
• Document review, analyst, quality assurance, or compliance experience
• Advanced Excel skills, including Pivot Tables and VLOOKUPs