Document Review Specialists

United Shore Financial Services LLC; Pontiac (MI); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

Paid time off

Career growth

Health benefits

Weekly pay

Gym access

Fruit and drinks

Job summary

United Wholesale Mortgage in Pontiac, MI is seeking an entry-level Operations Specialist to join a collaborative, team-focused environment. You'll begin by learning core processes, handling data entry, document labeling, and loan-verification tasks to support daily operations.

Ideal candidates are detail-oriented, comfortable with technology, and eager to grow within the mortgage industry. The role offers training, mentorship, and growth opportunities in a supportive workplace.

Qualifications

• High school diploma or equivalent.
• No mortgage experience necessary.
• Comfortable with technology and dual monitors.
• Process oriented and detail-focused.
• Able to communicate with clients by phone.
• Able to multitask and adapt to change.
• Positive attitude and eagerness to learn.
• Experience in a professional/office setting.

Responsibilities

• Entering data.
• Splitting and labeling loan packages.
• Ordering verifications of income.
• Verifying Social Security Numbers.
• Indexing of loan conditions.
• Ordering and uploading documents.
• Loan verification.
• Submitting summary report reviews.
• Reviewing state and federal compliance.
• Handling inbound and outbound calls.

Skills

Phone conversations

Tech-savvy

Process oriented

Attention to detail

Multitasking

Customer service

Education

High school diploma or equivalent

Job description

Role: Entry Level - Operations Specialist

LOCATION: On-site in Pontiac, MI

SCHEDULE: Full-time, Monday–Friday, 8-hour shift

This is an entry-level client service-based opportunity designed for individuals who are eager to begin their career, develop new skills, and contribute to a supportive, team-focused culture. If you are someone who enjoys working in a collaborative environment and is looking for an engaging workplace where you can grow and build your career, then look no further! If these details describe what you are looking for in your next career move, we’d love to connect with you as UWM is seeking positive, detail-oriented individuals to join our team as Operations Specialists.

WHAT’S IN IT FOR YOU?

• Opportunities for career growth and development with free training, job shadowing, internal transfer pathways and mentorship programs
• Consecutive tenure-based pay increases
• Strong, collaborative, friendly and social environment where you can find your fit

WHAT YOU WILL BE DOING

• Entering data
• Splitting and labeling loan packages
• Ordering verifications of incomeVerifying Social Security Numbers
• Indexing of loan conditions
• Ordering and uploading documents
• Loan verification
• Submitting summary report reviews
• Reviewing state and federal compliance
• Handling inbound and outbound calls

WHAT WE NEED FROM YOU

Must Have Qualifications:

• High school diploma or equivalent
• No Mortgage experience necessary
• Comfortable with technology (experience using dual monitors)
• Process oriented
• Comfortable talking with clients over the phone
• Ability to multitask and adapt to change
• Positive attitude and willingness to learn
• Strong attention to detail
• Experience in a professional or office setting

THE PLACE & THE PERKS

United Wholesale Mortgage is firmly committed to excellence and empowers individuals to become the best version of themselves. We provide opportunities to individuals who want to excel within the mortgage industry. We are an Equal Opportunity Employer. We provide equal opportunity to all qualified individuals regardless of race, color, religion, age, gender, gender expression, national origin, veteran status, disability or any other legally protected categories.

• Paid time off (PTO)
• Promotion and growth opportunities offered
• Comprehensive health, dental and vision benefits offered
• Weekly paychecks
• Free 24/7 gym
• Complimentary fruit and drinks

DISCLAIMER

All the above duties and responsibilities are essential job functions subject to reasonable accommodation and change. All job requirements listed indicate the minimum level of knowledge, skills and/or ability deemed necessary to perform the job proficiently. Team members may be required to perform other or different job-related duties as requested by their team lead, subject to reasonable accommodation. This document does not create an employment contract, implied or otherwise. Employment with UWM is "at-will." UWM is an Equal Opportunity Employer.