Front Office Representative (69326)

United Digestive; Savannah (GA); On-site; USD 32,000 - 42,000; Full time

Job summary

United Digestive is seeking a full-time patient-facing administrator at The Endoscopy Center in Savannah, GA. The role involves greeting patients, verifying and updating records, handling co-pays, and ensuring HIPAA compliance while coordinating with clinical staff.

Responsibilities include managing patient charts, collecting payments, and preparing forms for patient visits, with attention to accuracy and efficiency in daily operations.

Qualifications

• Greet patients and visitors warmly and provide directions as needed.
• Accurately collect co-payments and outstanding balances.
• Ensure patient information is complete and up-to-date in the system.

Responsibilities

• Greets patients and visitors in a prompt and helpful manner.
• Ensures patient information is complete and accurate; updates patient profiles and scans documents in Greenway if needed.
• Collects co-payments and outstanding balances; manages patient monies and closes batches at day end.
• Provides necessary release and HIPAA forms for patient completion and signature.
• Notifies clinical staff of patient arrivals and prepares necessary charts for next day visits.

Skills

Patient Access

Cash Handling

Tools

Greenway EMR

Job description

Job Details

Job Location: The Endoscopy Center - Savannah, GA 31404Position Type: Full TimeEducation Level: High School or GEDTravel Percentage: As needed for business requirements.Job Category: Patient Facing - Non-Clinical

RESPONSIBILITIES

Duties include but are not limited to:

• Greets patients and visitors in a prompt and helpful manner; provides instructions/directions as needed
• Ensures patient information is complete and accurate; updates patient profiles and scans required documents in Greenway if necessary
• Collects co-payments and outstanding balances
• Manages patient monies collected and closes batches at end of day
• Provides necessary release and HIPAA forms to patient for completion and signature
• Informs clinical staff or other appropriate parties of patient arrivals
• Generates fee tickets when patients arrive and assembles patient charts for next day visits
• Ensures patient referrals are obtained as required by managed care plans