Front Office Representative

Moodreact; Atlanta (GA); On-site; USD 38,000 - 52,000; Full time

Job summary

Moodreact is seeking a Front Office Representative to create positive first impressions and actively support customer engagement and sales opportunities. This role is ideal for individuals who enjoy interacting with people, providing information, and contributing to a welcoming, results-oriented environment.

The position emphasizes customer service, information delivery, and collaboration with the team to meet sales goals while maintaining organized front office operations.

Qualifications

• High school diploma or equivalent required.
• Strong verbal and written communication skills are essential.
• Ability to build rapport with customers and visitors.
• Confidently interact with customers and convey information clearly.
• Willingness to learn sales techniques and contribute to revenue.
• Excellent organizational and multitasking abilities in a fast pace environment.
• Reliable and adaptable with a detail-oriented approach.
• Prior experience in sales, customer service, hospitality, retail or front office support is a plus but not required.

Responsibilities

• Welcome customers and visitors in a friendly and professional manner.
• Provide information about products and services to interested customers.
• Identify customer needs and recommend appropriate solutions.
• Assist with sales opportunities generated through customer interactions.
• Maintain accurate customer records and appointment information.
• Maintain a professional and organized front office environment.
• Support promotional materials and customer information.
• Collaborate with team members to achieve customer engagement and sales goals.

Skills

Communication skills

Interpersonal skills

Customer-focused

Confident with customers

Sales techniques

Organizational skills

Multitasking abilities

Reliability and adaptability

Experience in sales/customer service

Education

High school diploma or equivalent

Job description

About Us

Moodreactis a full-service maintenance company supporting homes and businesseswith expert electricians, appliance repair technicians, plumbers, andskilled general labor teams.We handle the tough jobs, the technicalwork, and the details others overlook-always with professionalism,safety, and efficiency in mind.

Job Summary

We are seeking a professional and customer-focused Front Office Representative to create positive first impressions while supporting customer engagement and sales opportunities. This role is ideal for individuals who enjoy interacting with people, providing information, and contributing to a welcoming, results-oriented environment.

Responsibilities

• Welcome customers and visitors in a friendly and professional manner.
• Provide information about products and services to interested customers.
• Identify customer needs and recommend appropriate solutions.
• Assist with sales opportunities generated through customer interactions.
• Maintain accurate customer records and appointment information.
• Maintain a professional and organized front office environment.
• Support promotional materials and customer information.
• Collaborate with team members to achieve customer engagement and sales goals.

Qualifications

• High school diploma or equivalent required.
• Strong communication and interpersonal skills.
• Professional, friendly, and customer-focused personality.
• Confident interacting with customers and visitors.
• Goal-oriented and willing to learn sales techniques.
• Excellent organizational and multitasking abilities.
• Reliable, adaptable, and detail-oriented.
• Previous experience in sales, customer service, hospitality, retail, or front office support is a plus but not required.