Front Office Receptionist

Kids Dental Brands; Danville (VA); On-site; USD 28,000 - 36,000; Full time

Benefits offered by this job

Health coverage

401(K) retirement plan

PTO

Paid holidays

Wellness days

Job summary

Kids Dental Brands' Triad Orthodontics (Danville) is seeking a Front Office Receptionist to greet patients, manage check-ins, and verify insurance in a welcoming, kid-focused office. The role supports accurate scheduling, data entry, and privacy compliance while contributing to a positive family-first patient experience.

The ideal candidate enjoys connecting with people, staying organized in a fast-paced setting, and helping families feel welcomed and cared for from the moment they arrive.

Qualifications

• Customer service oriented and friendly with people skills
• Strong organizational abilities and multitasking in a fast-paced environment
• Respect for patient privacy and data security

Responsibilities

• Greet patients and check in for appointments
• Verify insurance eligibility and collect necessary information
• Answer and manage incoming calls and messages
• Register new patients in the data system
• Maintain patient records and ensure privacy and confidentiality
• Monitor and maintain dental office supplies
• Keep the reception area professional and organized
• Update patient education materials

Job description

Triad Orthodontics (Danville) is proud to be part of Kids Dental Brands, a growing network of pediatric dental and orthodontic practices. Each local office maintains its unique identity while being supported by the shared resources, culture, and mission of our larger organization.

As we continue to grow, we're looking for a Front Office Receptionist to join our team. As the first and last person patients interact with, you'll play a vital role in creating an exceptional experience for every child and family who walks through our doors.

We're looking for someone who enjoys connecting with people, staying organized in a fast-paced environment, and helping families feel welcomed, supported, and cared for from the moment they arrive.

Why You’ll Love It Here

• Modern Facility - A bright, modern, kid-focused office designed for fun, comfort, and efficiency. Utilizing cutting-edge technology combined with a compassionate care approach
• Positive & Supportive Culture - Work alongside a team that values collaboration, communication, and celebrating wins together. We believe a great workplace starts with great people
• Work-Life Balance - Enjoy a predictable daytime schedule with no nights and often shortened Friday schedules, allowing you more time for family, friends, and the activities you enjoy outside of work
• Professional Growth & Career Development - Whether you're looking to expand your skills or advance your career within a growing organization, we'll support your development every step of the way
• Be Part of Something Meaningful - Every day, you'll help patients gain confidence through healthier smiles. Few careers offer the opportunity to make such a visible and lasting impact on people's lives
• Join a Growing Organization - As part of Kids Dental Brands, you'll have access to ongoing support, resources, training, and opportunities that come with a growing, doctor-led organization committed to investing in its people
• Benefits That Support You - Health coverage, 401(K) retirement plan, PTO, paid holidays, and wellness days to support your health, financial well-being, and work-life balance

What You’ll Do

• Greet, check-in patients, and schedule appointments
• Verify insurance eligibility
• Answer and manage incoming calls
• Register new patients
• Maintain and update patient information in the data system in compliance with privacy and security regulations
• Safeguard patient privacy and confidentiality
• Monitor and maintain dental office supplies
• Update patient education materials and maintain a professional reception area

Join Our Mission

Be part of something bigger. Help us deliver on our mission that every child, regardless of family income, deserves access to high-quality dental care in a fun, welcoming environment.

Terms of Service: https://kdbstorage2public.blob.core.windows.net/public/compliance/Kids_Dental_Brands_SMS_Terms_Revised_August_2026.pdf

Privacy Policy: https://kdbstorage2public.blob.core.windows.net/public/compliance/Kids_Dental_Brands_Privacy_Policy.pdf

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.