Front Office (Patient Intake Coordinator)

Affiliated Dermatology; Anthem (AZ); On-site; USD 25,000 - 30,000; Full time

Benefits offered by this job

Paid time off

Paid holidays

Medical insurance

Dental insurance

Short term disability

Life insurance

Full benefits after probation

Job summary

Affiliated Dermatology is seeking an entry-level Admin - Clerical specialist for our Anthem, AZ office. The role focuses on patient check-in/check-out, insurance processing, and coordinating appointments with a focus on accuracy and service.

You will work with a team to maintain smooth operations, manage co-pays, and ensure data integrity in the EMR while adhering to HIPAA guidelines. The position requires high school diploma and reliable availability 8:00 a.m. to 5:30 p.m.

Qualifications

• Minimum of one year experience working with medical insurance.
• Be a team player and work well with others.
• Be dependable, punctual, and professional.
• Be organized, efficient, and ethical.
• Be computer confident and able to multi-task.
• Read, understand and follow oral and written instructions.
• Available between 8am and 5:30pm.

Responsibilities

• Greet patients promptly upon check in and check out.
• Answer phones in a timely manner.
• Collect co-pays and outstanding balances.
• Maintain patient charts with data entry, insurance info and referrals.
• Schedule patient appointments.
• Follow HIPAA guidelines.

Skills

Team player

Dependable

Punctual

Professional

Organized

Efficient

Ethical

Computer confident

Multi-tasking

Read instructions

Education

High school diploma or equivalent

Tools

Electronic Medical Records

Job description

Job Details

Level: Entry, Job Location: Anthem Office - Anthem, AZ, Position Type: Full Time, Education Level: High School, Salary Range: Undisclosed, Travel Percentage: Up to 25%, Job Category: Admin - Clerical

About you

• You enjoy being with others, whether that be peers, customers, friends, family, etc.
• You like functioning as a team, working closely with others to accomplish goals.
• You don't consider yourself a risk-taker, instead, you use defined guidelines and process to make decisions.
• You are often described as approachable and easy going.

About us

We are a privately owned dermatology practice with 9 locations!

We provide high quality care through the expertise of our providers and staff.

We commit to focusing on compassion in our day-to-day operations, concentrating on the lives and medical concerns of each individual.

Established in 2002, we have expanded our reach across the valley and have more growth planned!

Essential functions

• Greeting patients promptly upon check in and check out
• Answering phones in a timely manner
• Collecting co-pays and outstanding balances
• Maintaining patients' charts with the appropriate data entry, insurance information and referrals
• Schedule patient appointments
• Follow HIPPA guidelines

Qualifications

Our patient intake team prides themselves on excellent face to face customer service and working together to maintain a smooth work flow between the patient services and clinical departments.

To qualify you must

• Have a minimum of one year experience working with medical insurance
• Be a team player and work well with others
• Be dependable, punctual, and professional
• Be organized, efficient, and ethical
• Be computer confident
• Be able to multi-task
• Have the ability to read, understand and follow oral and written instruction
• Have no time restrictions between 8a-530p.

Education and Requirements

• Knowledge of insurance, in and out of network.
• Knowledge of medical terminology a plus.
• Electronic Medical Records experience required.
• High school diploma or equivalent required.

We offer a competitive salary and benefits package, which includes paid time off, paid holidays, medical insurance, dental insurance and short term disability/life insurance. Full benefits after 90 day probationary period.

At Affiliated Dermatology®, we are intent on setting people up for success by matching a person’s strengths and talents with the right job. When that happens, it’s a win for our people and our organization.

As part of your candidacy with Affiliated Dermatology®, we’d like you to complete two assessments, which will take about 20 minutes to complete – the Predictive Index Behavioral and Cognitive Assessments.

The Behavioral Assessment measures your hard-wired, natural behaviors and strengths- or you at your very best. It takes about six minutes to complete.

The Cognitive Assessment is a 12-minute, time assessment that assesses your natural learning style. (Some people learn methodically and go narrow and deep, others quickly and broadly, for example.)

These assessments help us understand which of our roles would be best suited to a person’s natural strengths, and allows us to get to know them better. These assessments do not provide a yes or no answer on any candidate, and are merely a part of our screening and selection process.

You can take the assessment here: https://assessment.predictiveindex.com/bo/c21/PIC