Front Office - Medical

IRONWOOD PHYSICIANS,P.C.; Mesa (AZ); On-site; USD 36,000 - 48,000; Full time

Job summary

Ironwood Cancer & Research Centers in Mesa, AZ is seeking a Front Office - Medical professional for a full-time day shift. The role focuses on patient greeting, registration, payments, scheduling, and collaborative support in a busy oncology setting.

Ideal candidates have 1–2 years in medical front office or related roles, strong communication, and proficiency with Microsoft Office. Located in the Phoenix area, this position offers hands-on experience in oncology care and patient coordination.

Qualifications

• Able to multitask in a fast-paced medical environment.
• Knowledge of insurance processes, medical terminology, and patient reports.
• Strong customer service, communication, and teamwork skills.
• Proficiency in Microsoft Office and standard office systems.

Responsibilities

• Greet and assist patients, delivering excellent customer service.
• Collect, post, and reconcile patient payments and resolve payment issues.
• Register patients, update demographic, insurance, HIPAA, and related information; schedule and coordinate visits.
• Answer calls, route messages, manage faxes, and support calendar and appointment logistics.

Skills

Multitasking

Insurance & medical terminology

Customer service & teamwork

Microsoft Office

Tools

Microsoft Office

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Front Office - Medical

Full-time Regular Mesa, AZ, US

12 days ago Requisition ID: 8275

At Ironwood Cancer & Research Centers, care is personal—and so is our team culture. At our DobsonCancer Center, we’re looking for dedicated Front Office professionals who value consistency, show up for patients and teammates, and want to build a meaningful, long-term career in healthcare.

Why Ironwood?
This is more than a job—it’s an opportunity to grow. Whether you're launching your career or expanding your experience, you'll gain exposure to clinical operations & patient coordination in a supportive, team-driven environment.

• Full-time, Day Shift
• Located in our Phoenix office
• Hands-on experience in oncology care settings
• Exposure to clinical workflows and patient care coordination
• Career pathway into healthcare administration or specialty medical roles
• Work alongside experienced professionals in a collaborative environment
• Greet and assist patients; deliver exceptional customer service
• Collect, post, and reconcile patient payments; resolve payment issues
• Register patients and update demographic, insurance, HIPAA, and AOB information
• Schedule, check in/out patients, manage physician calendars, and arrange follow-up appointments
• Prepare and send testing procedures; manage paperwork and chart documentation
• Answer and route calls; monitor faxes and patient callbacks
• Reconcile daily reports and perform other assigned administrative duties

Minimum Qualifications

• Ability to multitask in a fast-paced medical environment
• Knowledge of insurance processes, medical terminology, and patient reports
• Strong customer service, communication, and teamwork skills
• Proficiency in Microsoft Office and standard office systems

Education & Experience

• 1–2 years of medical experience preferred
• Surgical and/or Medical Oncology experience strongly preferred

Certificates, Licenses, Registrations

• Valid Driver’s License

What We Offer

• A collaborative, mission-driven, and caring workplace