Front Office Manager - Oral Surgery

Paradigm Oral Health; Issaquah (WA); On-site; USD 80,000 - 100,000; Full time

Job summary

Join a leading oral surgery practice as a Front Office Manager, where your leadership will ensure exceptional patient care and efficient operations. In this pivotal role, you will oversee front office activities, manage schedules, and coordinate training while maintaining professionalism in all patient interactions. Collaborate seamlessly with the clinical team to foster a welcoming environment for patients and referring offices. This dynamic position offers opportunities for career advancement and emphasizes a supportive work culture, making it an exciting opportunity for those passionate about dental leadership and patient satisfaction.

Benefits

Paid Time Off

401(k)

Short/Long Term Disability

Employee Assistance Program

National Discount and Rewards Marketplace

BLS/CPR Certification

Career Path Advancement

Qualifications

• Two years of administrative and clerical experience required.
• Medical or dental experience required.

Responsibilities

• Lead daily front office operations and ensure efficient patient flow.
• Recruit, onboard, and coordinate training schedules for front office team members.
• Maintain confidentiality of all patient information in accordance with HIPAA regulations.

Skills

Leadership Skills

Customer Service

Organizational Skills

HIPAA Compliance

Education

High School Diploma

College Education

Tools

Microsoft Office Suite

Job description

Schedule: Monday – Friday 8:00 AM – 5:00 PM

Position Highlights:

Join our elite oral surgery practice as a Front Office Manager, a key leadership role ensuring exceptional patient care and efficient office operations. As a Front Office Manager, you will oversee front office activities, manage schedules, coordinate training, and maintain professionalism in all aspects of patient interaction. You will also ensure seamless collaboration with the clinical team to create a welcoming environment for patients and referring offices. Preference will go towards candidates with dental leadership experience.

1. Lead daily front office operations and ensure efficient patient flow.
2. Recruit, onboard, and coordinate training schedules for front office team members.
3. Create and manage front office team member schedules to optimize coverage.
4. Provide exceptional customer service to patients, referring offices, and team members via phone, in person, or electronically.
5. Oversee office equipment, including routine cleaning, maintenance, and repairs.
6. Monitor and maintain proper inventory levels of office supplies.
7. Uphold the highest standards of professionalism and customer service.
8. Maintain confidentiality of all patient information in accordance with HIPAA regulations.
9. Perform other related duties as assigned.

Who We Are:

Advanced Dental Implants & Oral Surgery is dedicated to providing exceptional oral surgery services in a caring and professional environment. We prioritize patient care and satisfaction through collaboration with general dentists and a commitment to clinical excellence. Our vision is to set industry standards for outstanding patient experiences and team success. We foster a supportive work environment with career growth opportunities, comprehensive benefits, and a strong focus on work-life balance, empowering employees to deliver top-tier care.

What We Offer: We prioritize your personal and professional well-being, covering aspects from health to financial and social welfare.

• Paid Time Off
• 401(k)
• Short/Long Term Disability
• Employee Assistance Program
• National Discount and Rewards Marketplace
• BLS/CPR Certification
• Career Path Advancement to clinical or management positions

Required Qualifications:

• High school diploma or equivalent required.
• Two years of administrative and clerical experience required.
• Medical or dental experience required.

Preferred Qualifications:

• College education preferred.
• Proven leadership and organizational skills.
• Proficiency with Microsoft Office Suite or related software.

Compensation details: 30-35 Hourly Wage

Paradigm Oral Health is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, marital status, sex, age, national origin, disability, genetic information, sexual orientation, gender identity, and protected veterans’ status.