Front Office Manager | Growth & Training in Hospitality

Tharaldson Hospitality; Capitol Heights (MD); On-site; USD 55,000 - 60,000; Full time

Benefits offered by this job

Competitive pay

Daily Pay Option

Medical benefits

401k + Profit Sharing

Paid Vacation

Job summary

Tharaldson Hospitality seeks a Front Office Manager for the Ritchie Station Residence Inn by Marriott in Capitol Heights, MD. The role oversees guest services, staff training, scheduling, and daily front desk operations to maintain franchise standards.

The position offers competitive pay, benefits, and opportunities for advancement within a growing hospitality portfolio. Must have hotel front desk experience and strong customer service skills.

Qualifications

• Experience in hotel Front Office operations or guest services
• Ability to train front desk staff and manage safety procedures
• Experience with scheduling and budgeting within hotel operations

Responsibilities

• Perform front desk duties as scheduled
• Train staff on safety and operations
• Assist in staff scheduling within budget guidelines
• Maintain accurate records and guest communications
• Support General Manager in meetings and daily operations

Skills

Guest Service

Staff Training

Scheduling

Cash Handling

Sales & Marketing

Education

Associates degree or equivalent

Tools

Property management systems

Job description

Tharaldson Hospitality seeks a Front Office Manager for the Ritchie Station Residence Inn by Marriott in Capitol Heights, MD. The role oversees guest services, staff training, scheduling, and daily front desk operations to maintain franchise standards.

The position offers competitive pay, benefits, and opportunities for advancement within a growing hospitality portfolio. Must have hotel front desk experience and strong customer service skills.