Front Office Manager FT $70-75,000.00

Pyramid Global Hospitality; Village of Avon (NY); On-site; USD 70,000 - 75,000; Full time

Job summary

Pyramid Global Hospitality is seeking a Front Office Manager, offering a salary range of $70,000 to $75,000. This role emphasizes guest service management, team leadership, and operational excellence within a dynamic environment at the SpringHill/TownePlace Suites in Avon. Join a people-focused company that values career growth and creates exceptional guest experiences.

Benefits

401K Plan with Employer Match

Hotel room discounts and travel benefits

Comprehensive health insurance

Paid time off

Employee rates on hotel stays

Ongoing training and development opportunities

On-site wellness programs

Local discounts

Qualifications

• Must have excellent verbal and written communication skills.
• Ability to mentor, train, and develop staff.
• Strong knowledge of Microsoft Office tools.

Responsibilities

• Lead the Front Office Team and ensure guest satisfaction.
• Oversee day-to-day operations of front office guest services.
• Assure guest service standards are consistently applied.

Skills

Communication

Interpersonal Skills

Team Leadership

Multi-tasking

Time Management

Tools

Microsoft Excel

Microsoft Word

Job description

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About Us

At Pyramid Global Hospitality, people come first. As a company that values its employees, Pyramid Global Hospitality is dedicated to creating a supportive and inclusive work environment that fosters diversity, growth, development, and wellbeing. Our commitment to a People First culture is reflected in our approach to employee development, employee benefits and our dedication to building meaningful relationships. Pyramid Global Hospitality offers a range of employment benefits, including comprehensive health insurance, retirement plans, and paid time off, as well as unique perks such as on-site wellness programs, local discounts, and employee rates on hotel stays. In addition, Pyramid Global Hospitality is committed to providing ongoing training and development opportunities to help our people build the skills and knowledge they need to advance their careers. Whether you are just starting out in the hospitality industry or are a seasoned professional, Pyramid Global Hospitality offers a supportive and collaborative work environment that encourages growth and fosters success, in over 230 properties worldwide. Join their team and experience the benefits of working for a company that values its employees and is committed to creating exceptional guest experiences. Check out this video for more information on our great company!

Property

About Us

At Pyramid Global Hospitality, people come first. As a company that values its employees, Pyramid Global Hospitality is dedicated to creating a supportive and inclusive work environment that fosters diversity, growth, development, and wellbeing. Our commitment to a People First culture is reflected in our approach to employee development, employee benefits and our dedication to building meaningful relationships. Pyramid Global Hospitality offers a range of employment benefits, including comprehensive health insurance, retirement plans, and paid time off, as well as unique perks such as on-site wellness programs, local discounts, and employee rates on hotel stays. In addition, Pyramid Global Hospitality is committed to providing ongoing training and development opportunities to help our people build the skills and knowledge they need to advance their careers. Whether you are just starting out in the hospitality industry or are a seasoned professional, Pyramid Global Hospitality offers a supportive and collaborative work environment that encourages growth and fosters success, in over 230 properties worldwide. Join their team and experience the benefits of working for a company that values its employees and is committed to creating exceptional guest experiences. Check out this video for more information on our great company!

Location Description

Embark on an exciting career at SpringHill/Towne Place Suites Avon Vail Valley, where excellence is not just a goal but a commitment to creating exceptional guest experiences! With 243 thoughtfully designed guest rooms, our hotel provides a dynamic workplace that seamlessly blends comfort, commitment, and a distinctive atmosphere. Join a team where each member plays a vital role in delivering outstanding service and crafting memorable moments for our guests. What sets us apart? Our unwavering dedication to fostering a positive workplace culture, comprehensive benefit plans, including a 401k with a company match, and enticing bonus programs designed to recognize your dedication. We're actively seeking talented individuals with a genuine passion for service to join our dynamic team.

Discover the exciting career possibilities that await you with Pyramid Global Hospitality at SpringHill/TownePlace Suites Avon Vail Valley. Be a part of a team where your contributions make a difference in the guest experience, and your journey towards a fulfilling career starts here!!

Overview

Come grow with us! Exciting opportunities await at the brand new SpringHill & TownePlace Suites by Marriott Avon Vail Valley in beautiful Avon, Co! Join our dynamic team and be a part of creating a memorable guest experience from the beginning.

Pyramid Global is an international leader in hospitality and a place you can grow your career internally. We offer competitive salaries, bonus potential, 401k, medical, dental, vision, and PTO, along with other benefits. We are people focused with a CARE culture at the center of everything we do.

We Offer All Of Our Employees The Following Benefits

• Highly competitive wages
• Free Parking
• Hotel room discounts and travel benefits with the Marriott family of brands as well as Pyramid Global Hospitality Hotels
• 401K Plan with Employer Match
  
  

The SpringHill & TownePlace Suites by Marriott Avon Vail Valley is an Equal Opportunity Employer committed to a diverse and inclusive work environment. EOE/AA

This position will remain open until filled.

We are seeking a dynamic individual who is motivational, passionate, and fun! We want you to lead our Front Office Team to ensure the effortless and seamless movement of guests in and out of the hotel, and to provide exceptional levels of service throughout our guests' stay.

The Front Office Manager will be responsible for the day-to-day operations of the front office guest services team and assist with breakfast operation. The Front Office Manager will assure guest service standards are being applied consistently and that all hotel and department policies and procedures are followed and adhered to.

Qualifications

Must have excellent communication skills, written and verbal, and relate to guests� concerns and work well in groups.

Strong interpersonal and employee relation skills are a must with the ability to mentor, train and develop staff. Te ability to motivate and drive the staff is essential.

Must have a strong knowledge of computers, Microsoft Excel, Microsoft Word, etc.

Must be able to handle multi-tasking and be goal- and results-oriented.

Must have strong time management skills to meet deadlines.

Compensation Range

The compensation for this position is $70,000.00/Yr. - $75,000.00/Yr. based on qualifications and experience.

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Other

• Industries

  Hospitality

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