Front Office Manager

Paradigm Oral Surgery; Louisville (KY); On-site; USD 42,000 - 62,000; Full time

Benefits offered by this job

Medical, Dental & Vision

Life Insurance

401(k) Plan

Paid vacation

Holidays

Disability leave

Uniforms provided

Job summary

Paradigm Oral Health is seeking a Front Office Manager in Louisville, KY to oversee daily administrative operations and collaborate with the clinical team to enhance the patient experience.

You will manage front office staffing, scheduling, and training, while ensuring professional patient interactions and efficient office workflows. Experience in medical/dental settings strongly preferred, with a focus on teamwork and customer service.

Qualifications

• High school diploma or equivalent required.
• College education preferred.
• Two years administrative/clerical experience required.
• Medical or dental office experience preferred.

Responsibilities

• Oversee daily front office and patient flow.
• Hire, onboard, and train front office staff.
• Discipline and evaluate front office team per policy.
• Prepare annual reviews for front office staff.
• Create front office schedules and manage attendance.
• Maintain office equipment and supplies.
• Provide clerical support as needed to front office team.

Skills

Office management

Communication

Customer service

Time management

Cross-functional collaboration

Problem solving

Education

High school diploma

College education preferred

Tools

Microsoft Office

Practice management software

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Front Office Manager

KOMSAKY-Canons Lane-Front Office Full Time Management Louisville, KY, US

We have an exciting opportunity for a Front Office Manager!

Kentuckiana Oral Maxillofacial & Dental Implant Surgery | Cannons Lane | Full-time

The Front Office Manager oversees the general administrative functions and activities of the front office and partners with the clinical team to ensure best possible patient experience.

• Oversees the daily work activities of the front office and patient flow.
• Responsible for hiring, onboarding, and coordinating training schedule for new front office team members.
• Assists with discipline of team members in accordance with company policy.
• Provides annual reviews for front office team members.
• Creates front office team member schedules.
• Maintains office equipment including cleaning, maintenance, and repairs.
• Provides clerical support when needed to assist front office team.
• Maintains proper inventory of office supplies.
• Maintains the highest standard of professionalism and customer service.
• Performs other related duties as assigned.

Education and Experience

• High school diploma or equivalent required.
• College education preferred.
• Two years of administrative and clerical experience required.
• Medical or dental experience required.

Skills and Abilities

• Basic office skills such as typing and filing.
• Proficient with Microsoft Office Suite or related software.
• Extensive knowledge of office management procedures.
• Excellent verbal and written communication skills.
• Excellent interpersonal and customer service skills.
• Excellent organizational skills and attention to detail.
• Excellent time management skills with a proven ability to meet deadlines.
• Ability to quickly find solutions that enhance the patient experience.
• Ability to work cross functionally with other team members.

Core Benefits & Wellness

Medical (including Virtual Care), Dental, and Vision Coverage

Employee Assistance Program (EAP)

Uniforms/Scrubs provided

Competitive pay, Bonus potential, and annual merit reviews

401(k) Plan w/Company Match

Health Savings Account (HSA) with HDHP health plans

Life Insurance

Basic and Supplemental Life Insurance

Spouse and Child Life Insurance

Time Off, Disability And Leave Of Absence

Paid Vacation (Starting at 2 weeks) and 6 Annual Paid Holidays

Short Term and Long Term Disability Plan

Paradigm Oral Health is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, marital status, sex, age, national origin, disability, genetic information, sexual orientation, gender identity and protected veterans’ status