Front Office Manager

Residence Inn - Beaumont, TX; Beaumont (TX); On-site; USD 50,000 - 70,000; Full time

Job summary

A hotel management company is seeking a Front Office Manager in Beaumont, Texas. The role includes overseeing daily front desk operations, leading staff, and ensuring exceptional guest service. Candidates should have 2–4 years of hotel management experience and strong leadership skills. This position offers competitive pay, career growth, and a supportive work environment.

Benefits

Health benefits

401(k) with company match

Hotel discounts

Flexible scheduling

Tuition assistance

Qualifications

• 2–4 years in hotel management required.
• Strong leadership and multitasking skills necessary.
• Open availability for varied shifts and weekends.

Responsibilities

• Oversee daily operations of the front desk for outstanding guest service.
• Lead, train, and supervise front desk associates.
• Manage daily front office operations including billing and reservations.

Skills

Leadership

Multitasking

Communication

Guest service

Education

Bachelor’s in hospitality or business

Job description

Grow Your Career with Flynn Hospitality

At Flynn Hospitality, we’re not just in the hotel business — we’re in the people business. Our mission? To become the premier hotel franchise operator in the world. But to us, being “Premier” isn’t just a title. It’s a commitment to excellence in everything we do — from creating memorable guest experiences to fostering a workplace where our people thrive. We’re hiring a Front Office Manager to join our team. If you’re passionate about hospitality, driven by results, and ready to lead with purpose — we want to meet you.

What You’ll Do

The Front Office Manager is responsible for overseeing the daily operations of the front desk to ensure outstanding guest service, smooth check-in/check-out procedures, accurate billing, and effective team management. This role partners closely with hotel leadership to drive guest satisfaction, operational excellence, and financial performance.

• Lead, train, and supervise front desk associates to ensure professional and efficient service.
• Manage daily front office operations, including check-in/check-out, room assignments, billing, and reservations.
• Resolve guest concerns and service issues promptly with professionalism and care.
• Monitor and manage staffing schedules to ensure adequate coverage while controlling labor costs.
• Maintain compliance with brand standards, safety protocols, and company policies.
• Collaborate with housekeeping and maintenance to ensure rooms are ready for arriving guests.
• Prepare and review daily reports including occupancy, revenue, and guest feedback.
• Assist with hiring, onboarding, coaching, and performance management of front office staff.
• Support sales and revenue efforts by promoting hotel services and upselling opportunities.

What You Bring

• Bachelor’s in hospitality or business preferred
• 2–4 years in hotel management
• Strong leadership and multitasking skills
• Excellent communication and guest service mindset
• Open availability for varied shifts and weekends

What You’ll Love About Working Here

We believe great work deserves great rewards. Our benefits are designed to support your career, health, and life outside the hotel:

• Welcoming & Inclusive Environment – A workplace where you truly belong
• Industry-Leading Benefits – Health, financial, and work-life balance perks
• Competitive Pay & Recognition – Rewarding hard work and dedication
• Career Growth & Training – Pathways to success with hands-on learning
• Exciting Perks – Hotel discounts, flexible scheduling, and more
• Development & Education Support – Training programs, tuition assistance, and advancement opportunities
• Savings & Retirement Plans – 401(k) with company match and financial wellness resources
• Promotion From Within – Growth isn’t just encouraged — it’s in our DNA

Let’s Build Something Great – Together

At Flynn Hospitality, we’re committed to your success. Join a company where your work is valued, your voice is heard, and your growth is a priority.

Equal Opportunity Commitment

Flynn Hospitality is an Equal Opportunity Employer. We’re committed to building a workplace where everyone feels welcome, respected, and empowered to succeed. We do not discriminate on the basis of race, gender, age, religion, disability, sexual orientation, veteran status, or any protected characteristic. We encourage individuals of all backgrounds to apply.