Front Office Leader: Patient Access & Operations

Christ Health Center; Birmingham (AL); On-site; USD 52,000 - 75,000; Full time

Benefits offered by this job

Medical, Dental, & Vision Insurance

Optional LTD

Employer Paid STD & $25,000 Basic Life

Paid Time Off

Employee Assistance Program

401K & 401K Matching

Job summary

Christ Health Center seeks a Front Office Manager to lead the front office team and own day-to-day operations, coordinating with clinical and administrative leadership.

Requirements include a bachelor’s in a health-related field or an associate’s with healthcare experience, plus 3+ years in healthcare and at least 1 year supervising staff. Proficiency in EMR, practice management software, and MS Office is essential.

Qualifications

• Bachelor’s degree in health-related field or equivalent
• 3+ years in a physician practice or healthcare setting
• 1+ year supervisory/lead experience preferred
• Experience with EMR and practice management software; HIPAA knowledge

Responsibilities

• Directs and supervises all front office administrative activities, including patient check-in/check-out, documentation collection, and insurance verification.
• Ensures front office procedures are followed to allow clinicians to focus on patient care.
• Collaborates with billing and clinical staff to ensure accurate documentation and timely reimbursement.
• Monitors front office KPIs and reports trends to leadership.
• Supervises and creates schedules for all front office staff.

Skills

Front office management

Team supervision

HIPAA compliance

Patient scheduling

Education

Bachelor’s degree in health-related field

Associate’s degree + 2 years relevant experience

Tools

EMR systems

Practice management software

Microsoft Word

Microsoft Excel

Job description

Christ Health Center seeks a Front Office Manager to lead the front office team and own day-to-day operations, coordinating with clinical and administrative leadership.

Requirements include a bachelor’s in a health-related field or an associate’s with healthcare experience, plus 3+ years in healthcare and at least 1 year supervising staff. Proficiency in EMR, practice management software, and MS Office is essential.