Front Office I Front Office Host ($27.30/Hour)

Hyatt Regency Calgary; Seattle (WA); On-site; USD 10,000 - 60,000; Full time

Job summary

Join the Front Office Team at Hyatt Regency Seattle as a Full-Time Front Office Host. This role involves guest registration, communication of services, and providing an excellent customer experience while enjoying flexible benefits and a supportive work culture.

Benefits

Medical insurance for dependents

Discounted parking and hotel rooms

Free colleague meals during shifts

Tuition Reimbursement

Employee Assistance Program

Qualifications

• Desire to satisfy the needs of others.
• Ability to work in fast-paced environments.
• Refined verbal and written communication skills.

Responsibilities

• Responsible for the guest registration process.
• Communicate hotel services and promotions.
• Process payment forms and respond to guest inquiries.

Skills

Customer service

Communication

Attention to detail

Job description

Organization

Hyatt Regency Seattle

Summary

It's one of the most beautiful seasons in the PNW. Are you ready for a new season in your professional career? Join our Front Office Team as our Full-Time Front Office Host at the Hyatt Regency Seattle.

Front Office Hosts are responsible for the guest registration process and communication of hotel services and promotions. This highly visible role offers opportunities for casual conversation and has a direct impact on creating the guest experience. Other duties may include processing forms of payment and responding to guest inquiries. You'll be the face of Hyatt as a Front Office Host and have a wonderful opportunity to make a lasting impression on our guests!

Compensation

The position offers an hourly rate range of $27.30 to $28.87. The starting hourly rate is $27.30. There are established rates for colleagues who remain in the position for four years, which is $27.85. For those promoted to Lead, the rate is $28.30/hour, and for experienced Front Office Lead Hosts, $28.87/hour.

This position has the potential to earn additional compensation through:

• Gratuities provided at the guest’s discretion
• Upsell Incentive for selling upgraded rooms
• Scheduling designation as "World of Hyatt Expert"

Benefits

• Medical insurance for you and your dependents for less than $116 per month, after 30 days of employment
• Vision Insurance
• Dental Insurance
• 401(k) & Retirement Savings Plan (RSP)
• Basic Life Insurance
• Short Term Disability Insurance
• New Child Leave & Adoption Assistance
• Paid Time Off including vacation days, floating holidays, and paid holidays, with details based on years of service
• Pro-rated vacation hours for part-time colleagues
• Additional leaves and time off options

Perks

• Employee Assistance Program
• Free uniforms and cleaning
• Discounted parking and hotel rooms
• Up to 12 complimentary rooms after 90 days
• Free colleague meals during shifts
• Hyatt Colleague discount program
• Tuition Reimbursement
• ORCA Pass subsidy

As a Great Place to Work in the U.S. for twelve years, Hyatt offers an award-winning culture where you can bring your whole self to work every day, with benefits that empower you to seek excellence.

All qualified candidates will receive consideration without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.

Qualifications

• A true desire to satisfy the needs of others
• Ability to work in a fast-paced environment
• Open availability including mornings, afternoons, evenings, weekends, and holidays
• Refined verbal and written communication skills
• Great attention to detail
• Ability to stand long periods
• Previous customer service experience preferred