Front Office Host ($27.50/hr.)

Hyatt Regency Calgary; Irvine (CA); On-site; USD 30,000 - 40,000; Full time

Job summary

Hyatt Regency is seeking a Full-time Front Office Host to manage guest registration and enhance the guest experience. This visible role requires strong communication skills and the ability to address guest inquiries effectively. Ideal candidates will have a background in hotel operations or front desk experience, with a desire to create memorable experiences.

Benefits

Discount hotel stays for colleagues, friends, and family

Tuition reimbursement

Uniform provided

Complimentary parking

Complimentary meals during work hours

Qualifications

• Desire to exceed guests' expectations.
• Ability to stand for entire shift.
• Experience in Front Office operations preferred.

Responsibilities

• Manage guest registration process.
• Communicate hotel services and promotions.
• Process forms of payment and respond to inquiries.

Skills

Verbal communication

Written communication

Detail-oriented

Organizational skills

Tools

Opera

Reserve

Job description

Organization- Hyatt Regency Irvine

Summary

Take a peek into our colleague experience as a Full-time Front Office Host:

What does the role entail?

Front Office Host are responsible for the guest registration process and communication of hotel services and promotions. This highly visible role gives opportunity for casual conversation and has a direct impact on creating the guest experience. Other duties may include processing forms of payment and responding to guest inquires. You will be the face of Hyatt as a Front Office Host. If you have worked at other Hotels as a front desk clerk or you have an interest in hotel clerk jobs, we would love to hear from you!

Qualifications

Your experience:

• A true desire to exceed our guests expectations to create everlasting experiences.
• Refined verbal and written communication skills.
• Ability to stand for entire shift and walk long distances.
• Ability to lift, push, pull and carry moderate amount of weight.
• Must be able to make quick decisions in tough situations.
• Experience and a thorough understanding of Front Office Host operations preferred.
• Must be proficient in general computer knowledge, including a working knowledge of Opera & Reserve preferred.
• Candidates should be extremely detail oriented and organized.
• Flexible Schedule including Weekends, Holidays and Overnight Shifts.
• Must have full-time availability.
  
  

What You Will Love About Us

• Discount hotel stays for colleagues, friends and family
• Tuition reimbursement
• Uniform provided
• Complimentary parking
• Complimentary meals during work hours
• Hyatt Perks which includes thousands of national and local partners for various discounts.
  
  

Wellbeing

“Our purpose is to care for people so they can be their best – and we believe wellbeing is the ultimate realization of our purpose”

• Health, Dental, Vision Insurance eligibility after 30 days of employment.
• 401(k) Retirement plan & Hyatt stock purchase plan.
  
  

Development

“Careers at Hyatt don’t have to follow a traditional career ladder or path with one pace and following only one direction. Rather, they can be customized and adapted based a colleague’s individual circumstances and take the form of a career lattice.”

• Learn and Grow: We are committed to the growth of our colleagues and provide a community where diverse individuals explore new ways of thinking and expanding capabilities
• A wide range of development tools through the Hyatt Learning platform for all colleagues
• Ability to cross-train and work within multiple positions that provide the opportunity to grow skills and value as a colleague
• With over 700 Hyatt Hotels and Resorts in the United States, opportunities for internal promotion are abundant.
  
  

Qualifications

• A true desire to exceed our guests expectations to create everlasting experiences.
• Refined verbal and written communication skills.
• Ability to stand for entire shift and walk long distances.
• Ability to lift, push, pull and carry moderate amount of weight.
• Must be able to make quick decisions in tough situations.
• Experience and a thorough understanding of Front Office Host operations preferred.
• Must be proficient in general computer knowledge, including a working knowledge of Opera & Reserve preferred.
• Candidates should be extremely detail oriented and organized.
• Flexible Schedule including Weekends, Holidays and Overnight Shifts.
• Must have full-time availability.