Front Office Host - $21/hour

Hyatt Regency Calgary; Orlando (FL); On-site; USD 28,000 - 35,000; Full time

Job summary

Join Hyatt Regency Orlando as a Front Office Host and be the welcoming face for guests! In this entry-level role, you will ensure guests feel valued by providing exceptional customer service during their stay. If you have a passion for hospitality and enjoy working in a fast-paced environment, this is your opportunity to create memorable experiences!

Benefits

Free room nights

Medical, Prescription, Dental, and Vision Insurance

401K with company match

Paid Vacation

Tuition Reimbursement

Discounts at various retailers

Qualifications

• Desire to satisfy guest needs in a fast-paced environment.
• Exceptional verbal and written communication skills.
• Ability to stand for long periods.

Responsibilities

• Handle the guest registration process including check-in and check-out.
• Communicate hotel services and promotions with enthusiasm.
• Respond to guest inquiries promptly and professionally.

Skills

Customer Service

Communication

Flexibility

Job description

Join our award-winning Hyatt team as a Front Office Host at Hyatt Regency Orlando! In this highly visible role, you’ll be at the heart of our guests’ journey, ensuring they feel welcomed and valued from the moment they arrive. Your friendly demeanor and exceptional service will directly impact their experience, setting the tone for an unforgettable stay.

Key Responsibilities

• Handle the guest registration process, ensuring a seamless and welcoming check-in and check-out experience.
• Communicate hotel services, amenities, and current promotions with enthusiasm and accuracy.
• Process various forms of payment with efficiency and attention to detail.
• Respond to guest inquiries promptly and professionally, delivering tailored solutions and support.
• Foster casual conversations with guests, enhancing their connection to our hotel and brand.
• Represent the hotel as the face of our Front Office team, embodying hospitality at its finest.

Click here to spend a ‘day in the life’ of a hospitality professional at a full-service hotel via our virtual reality experience.

All qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

Qualifications

What We’re Looking For

• A genuine desire to satisfy the needs of others in a fast-paced, guest-focused environment.
• Exceptional verbal and written communication skills to effectively connect with guests and colleagues.
• Ability to stand for extended periods, demonstrating resilience and stamina.
• Flexible availability to work varying shifts, including mornings, evenings, weekends, and holidays.

We Offer Great Benefits

• Free room nights, Discounted and Friends & Family Room Rates
• Medical, Prescription, Dental and Vision Insurance
• 401K with company match
• Paid Vacation
• Paid Family Bonding Time and Adoption Assistance
• Tuition Reimbursement
• Employee Stock Purchase plan
• Discounts at various retailers - Apple, AT&T, Verizon, Headspace and many more

If you’ve previously worked as a front desk host or have a passion for guest services and hotel operations, this role is a great opportunity to further your career in hospitality. Be part of a supportive team where your contributions directly shape memorable guest experiences.

Apply Today

We’d love to hear from you! Join our team and help create unforgettable moments for our guests at Hyatt Regency Orlando.

Seniority level

• Entry level

Employment type

• Full-time

Job function

• Design, Art/Creative, and Information Technology

Industries

• Hospitality