Front Office - Customer Service Representative

Integratedcooling; Florida; On-site; USD 21,000 - 25,000; Part time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

Simple IRA with 3% company match

On-the-job training

PTO (Full-Time only)

Job summary

Gravity Gymnastics is hiring a part-time Customer Service Representative to engage with clients, answer questions, and support daily operations at our Miramar, FL location. You’ll handle calls, greet visitors, assist with sales, and perform administrative tasks with a friendly, organized approach.

Bilingual (Spanish) is a major plus; schedule is 25+ hours per week. Starting pay ranges from $15.00 to $18.00 per hour, with benefits available after 90 days for eligible full-time staff.

Qualifications

• Amazing communication skills.
• Calm, clear, and diplomatic approach to resolving customer issues.
• Empathy and a good ear for understanding others.
• Detail-oriented with strong organizational skills.
• Comfortable working with numbers and basic math.
• Basic computer skills (Word, Excel) and familiarity with office equipment.

Responsibilities

• Customer Service: Answer calls, greet visitors, and help customers with their questions and needs.
• Sales: Help bring in new customers and cross-sell services to existing clients.
• Administration: Input data, prepare reports, and assist the team with daily tasks.

Skills

Communication

Diplomacy

Empathy

Attention to detail

Numeracy

MS Office

Tools

Word

Excel

Job description

Join the Gravity Gymnastics Family!

We're looking for AWESOME Customer Service Representatives (part time)!

THE COMPANY

Gravity Gymnastics is a vibrant and energetic gymnastics school for kids aged 6 months to 14 years old. We’re all about fun, positive energy, and creating lasting memories! We pride ourselves on a fast-paced, family-friendly work environment where we value teamwork and meaningful interactions with our amazing clients. If you love working with children, have a passion for helping others, and want to be part of something special – Gravity Gymnastics is the place for YOU!

WHAT WE’RE LOOKING FOR

A friendly, responsible and enthusiastic Customer Service Representative who loves making connections and providing top-notch service to our clients.

You’ll need to be someone who’s organized, compassionate and thrives in a fast-paced environment. If you have a positive attitude and are excited to learn – we want to hear from you!

Must be bilingual — Spanish is a major plus!

KEY SKILLS YOU’LL NEED

• Amazing communication skills
• A calm, clear, and diplomatic approach to resolving customer issues
• Empathy and a good ear for understanding others
• Detail-oriented with strong organizational skills
• Comfortable working with numbers and basic math
• Basic computer skills (Word, Excel) and familiarity with office equipment

YOUR DAY-TO-DAY

• Customer Service: Answer calls, greet visitors, and help customers with their questions and needs
• Sales: Help bring in new customers and cross-sell services to existing clients
• Administration: Input data, prepare reports, and assist the team with daily tasks

WHAT WE OFFER

• Paid Time Off (PTO) (Full-Time only)
• Health, Dental, and Vision Insurance (85% paid by us for employee-only coverage!) (Full-Time only)
• Simple IRA with a 3% company match
• On-the-job training to help you succeed
• A fun, family-oriented environment

YOUR SCHEDULE

This is a part-time position with a schedule of 25+ hours per week.

Our business hours are:

• Monday – Friday: 8:45 AM to 8:45 PM (all afternoons - one morning per weekday)
• Saturday: 8:30 AM to 1:45 PM (We occasionally host events in the afternoon, and your availability may be required on those occasions.)
• Sunday: Closed (However, we do host special events on select Sundays, and your availability may be required on those occasions.)

COMPENSATION

Starting at $15.00 - $18.00 per hour, based on experience and education

Benefits kick in after 90 days for full-time employees!

WHERE WE’RE LOCATED

We’re just a 2-minute drive from the Florida Turnpike and Red Rd., or 5 minutes from I-75 and Miramar Parkway – super convenient!

11940 Miramar Parkway, Miramar FL 33025

We can’t wait to meet you and welcome you to our Gravity family!