Front Office Coordinator - Swain Rehab

LifePoint Health; Bryson City (NC); On-site; USD 30,000 - 45,000; Full time

Job summary

Join LifePoint Health as a Front Office Coordinator where you will manage daily operational activities in the Rehab Services Department. This full-time role in Bryson City, NC, involves patient registration, communication, and collaboration with diverse hospital departments, providing essential support to ensure efficient office operations.

Benefits

Health (Medical, Dental, Vision) benefits

401K benefits

Competitive Paid Time Off

Tuition Reimbursement

Opportunities for education and training

Qualifications

• Requires two years of clerical experience preferred.
• Must work independently and in stressful environments.
• Coding experience preferable.

Responsibilities

• Coordinates daily activities in the front office.
• Registers patients and verifies data.
• Maintains files and assists visitors.

Skills

Critical thinking

Decisive judgment

Communication

Customer service

Basic math

Computer literacy

Education

High school diploma or equivalent

Job description

Job Description - Front Office Coordinator - Swain Rehab (7463-12820)

Job Description

Front Office Coordinator - Swain Rehab - 7463-12820

Description

Who We Are:
People are our passion and purpose. Come work where you are appreciated for who you are not just what you can do. Swain Community Hospital is a 48-bed, fully-accredited critical access hospital dedicated to quality, service, and compassion making us stand out as the place for visitors, seasonal residents, and lifelong community members to receive outstanding healthcare. The hospital, along with an outpatient physician practice, offers primary and inpatient care, as well as emergency, laboratory, imaging, rehabilitation, urology, cardiopulmonary, geriatric outpatient, pediatric and gastroenterology services, and a pain clinic.

Where We Are:
Welcome to the Gateway to the Great Smoky Mountains National Park! Bryson City is a peaceful, mountain town with so much to do and see but easily accessible to urban areas such as Asheville, Knoxville, and Atlanta within driving distance. From watersports to railroad excursions to hiking and horseback riding, the outdoor lover will always find something to do. If you’re a little more indoorsy, experience our unique shops and wonderful dining options.

Why Choose Us:
· Health (Medical, Dental, Vision) and 401K Benefits for full-time employees
· Competitive Paid Time Off / Extended Illness Bank package for full-time employees
· Employee Assistance Program – mental, physical, and financial wellness assistance
· Tuition Reimbursement/Assistance for qualified applicants
· Opportunities for education and training through partnership with Duke LifePoint Healthcare
· And much more…

POSITION SUMMARY:

Coordinates and engages in the day to day activities occurring in the front office of the Rehab Services Department.

Essential Functions:
Receives, screens, and routes visitors and telephone calls. Responds to, escalates, and follows up on inquiries and problems as appropriate.

Registers patients, verifies data and assists with completing any and all forms. Obtains and updates demographic, billing and third party coverage information. Explains policies and procedures to patients, families and visitors as needed. Performs these tasks efficiently with careful attention to detail with a minimal error rate.

Maintains files and office equipment.

Qualifications

QUALIFICATIONS:

Minimum Education: High school diploma or equivalent.

Required Skills: Requires critical thinking skills, decisive judgment and the ability to work with minimal supervision. Must be able to work in a stressful environment and take appropriate action. Must have the ability to work independently, have strong communication skills, good basic math skills and be computer literate. Coding experience preferable. Ability to manage multiple tasks simultaneously. Customer service skills a must. A service oriented personality is required.

Minimum Work Experience: Prefer two years clerical experience.

PHYSICAL AND ENVIRONMENTAL REQUIREMENTS:
Extended periods of time sitting and walking, bending and stooping may be required. Ability to do repetitive work, keyboarding and writing. Ability to work on a computer for extended periods of time. Has the ability to lift and move 25 pounds. Vision and hearing corrected to normal limits. Potential exposure to patients or other individuals who may be physically or verbally abusive.

EEOC Statement
“Swain Community Hospital is an Equal Opportunity Employer. Swain Community Hospital is committed to Equal Employment Opportunity for all applicants and employees and complies with all applicable laws prohibiting discrimination and harassment in employment.”

Job

Primary Location

Primary Location

NC-Bryson City

Schedule

Schedule

Full-time

Work Schedule Day shift, 7-10 hr/shift, weekdays only