Front Office Coordinator-Prattville Urgent Care-FT

Jackson Hospital; Montgomery (AL); On-site; USD 30,000 - 45,000; Full time

Job summary

A leading healthcare provider seeks a Front Office Coordinator responsible for managing appointment scheduling, patient check-in, and supervising front office staff. This role requires a high school diploma, preferred medical assistant certification, and excellent communication skills to ensure a smooth patient experience.

Qualifications

• Previous work experience in a physician’s office is preferred.
• Experience with multi-line telephones and billing/coding reference materials.
• Excellent verbal and written communication skills are required.

Responsibilities

• Responsible for appointment scheduling and patient check-in/out.
• Maintain and file office medical records accurately.
• Supervise front office staff and coordinate daily operations.

Skills

Communication

Customer Relations

CPT Coding

ICD Coding

Education

High School Diploma or Equivalent

Certification from accredited Medical Assistant program

Tools

Electronic medical record software

Practice management software

Job description

Description

The Front office Coordinator is responsible for appointment scheduling, answering telephones, greeting and receiving patients and visitors, patient check-in and out, creation of patient charts, maintaining office supplies, entering patient diagnosis codes into the computer system, making deposits, maintaining and accurately filing the office medical records, and serving a supervisory function to the front office staff. Duties also include retrieving and delivering charts or information to requesting parties, filing charts, organizing chart audits and other information on a timely day to day basis.Responsible for the coordination of front office operations and balance the daily receipts.

Qualifications

High School Diploma or Equivalent, certification from accredited Medical Assistant program preferred. Previous work experience in a physician’s office. Certification from an accredited Medical Assistant program preferred. Experience with multi-line telephones, fax, computer, printer, copier, credit card equipment, calculator, billing and coding reference materials, equipment used in the delivery of health care. Excellent verbal and written communication required. Good telephone etiquette and customer relations skills. CPT and ICD-Coding, computer. Electronic medical record and practice management software. X-ray. Venipuncture. EKG, Laboratory equipment and CLIA waived tests. Manual dexterity and visual acuity necessary to utilize the PC and calculator; ability to sit for prolonged periods of time; verbal communication and hearing ability to communicate with a multitude of patients and visitors. Must be able to meet department attendance requirements.