Front Office Coordinator in Cartersville

Alliance Spine and Pain Centers; Cartersville (GA); On-site; USD 35,000 - 55,000; Full time

Job summary

Join a thriving outpatient pain management practice as a Front Office Coordinator in Cartersville! This role offers a unique opportunity to be part of a supportive and family-centered team dedicated to providing life-changing care to patients. You'll manage patient check-ins, verify appointments, and ensure smooth operations in a friendly environment. With no weekends and 8 major holidays off, this position promotes a healthy work-life balance. Enjoy a competitive benefits package, including healthcare options, PTO, and a relaxed atmosphere that encourages growth and advancement. Become a vital part of a mission-driven organization that values compassion and excellence.

Benefits

Healthcare Plans

Dental Insurance

Vision Insurance

Company-paid Life Insurance

Short Term Disability

Competitive PTO Accrual

401k Matching

Paid Holidays

Relaxed Family Atmosphere

Opportunities for Advancement

Qualifications

• High School diploma or GED required.
• Six months’ medical office experience required.
• Must possess PC proficiency.

Responsibilities

• Greet patients warmly and assist with check-in.
• Verify patient demographics and insurance information.
• Prepare patient charts for the following day.

Skills

Customer Service Skills

Data Entry Skills

Communication Skills

Problem-Solving Skills

Education

High School Diploma or GED

Tools

Microsoft Office

eClinical

Job description

Alliance Spine and Pain provides life-changing pain relief for chronic pain patients.

Our team consists of a diverse practice of medical providers, administrative professionals, and supporting staff who help our patients live fuller, more functional, and fulfilling lives.

The workplace culture at Alliance is goal-oriented and family-centered. We pride ourselves on our community involvement and having fun outside of the office. Not only do we care for our patients, but we care for our co-workers and their families too.

Position: Front Office Coordinator in Cartersville

Location: Cartersville, GA

Job Id: 4801

# of Openings: 1

We are a thriving Outpatient Pain Management Practice who seeks qualified, dynamic Healthcare Professionals like you! No weekends, 8 Major Holidays off, no overnights and you'll never be On-Call!

Job Summary

Come join our winning Team! We are seeking energetic, experienced and qualified individuals for our Cartersville location. Responsibilities include patient care, ensuring that all assigned duties are executed in an efficient and professional manner, checking in patients, verifying appointments, sending appointment reminders and preparing charts for the following day.

Essential Clinic Coordinator Duties and Responsibilities - Clinic

1. Warmly greets patients coming into Clinic
2. Prints all patient charts for next day
3. Changes patient status to “Arrived” on schedule once they sign in
4. Asks for ID and Insurance card verification from each new patient and once a year
5. Ensures accuracy of patient demographics and insurance information in EMR
6. Inputs ALL information from new patient packets into patient demographics
7. Assists in answering phones
8. Provides patient with directions and answers patient questions as able
9. Calls to confirm next day appointments
10. Schedules patient clinic appointments as requested
11. Collects co-pays and balances as directed by Financial Counselor and “Co-Pay Sheet”
12. Adheres to Front Office Policies and Procedures
13. Assists in Scanning if needed
14. Ensures insurance selection in EMR matches the Payor ID on insurance cards
15. Verify that each patient has received their daily appointment reminder
16. Chart Preparation: Prepare the clinic chart for each patient for the following day by making sure each packet contains the following: check-in packet, MRI, last office note, last UDS results and the patient’s medical summary

Education/Experience/Skills/Certifications

High School diploma or GED required. Six months’ medical office experience required. Must possess PC proficiency with a working knowledge of Microsoft Office and eClinical. Strong data entry skills. Strong customer service skills. Good command of the English language, both verbal and written. Ability to work well with physicians, employees, patients and others. Ability to work independently with detail and accuracy. Ability to apply common sense understanding to carry out instructions furnished in written, oral or diagram form. Ability to deal with problems involving several variables. Ability to effectively give and receive information from patients, providers and other ASPC employees.

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to sit; use hands to finger, handle, or feel and talk or hear. The employee frequently is required to reach with hands and arms. The employee is occasionally required to stand and walk. The employee must occasionally lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision, color vision, peripheral vision, depth perception, and ability to adjust focus.

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

The noise level in the work environment is usually moderate.

Possible exposure to infectious/contagious diseases, hazardous chemicals and materials, needle sticks, blood and body fluids.

Alliance Spine and Pain has high expectations of our employees to possess an outstanding work ethic with a problem-solving mindset. Our practice encourages all employees to have a healthy work-life balance and offers a competitive benefits package, including:

• Four choices of healthcare plans.
• Additional insurance coverage for Dental, Vision, Accident, Hospitalization, Cancer, and Long-Term Disability.
• Company-paid Life Insurance worth $25K.
• Company-paid Short Term Disability.
• Competitive PTO accrual.
• Alliance matches 100% up to 3% of 401k contributions and 50% of each additional dollar up to 5% of eligible pay.
• Employees are immediately 100% vested.
• Relaxed family atmosphere.
• Great opportunities for Advancement.
• 8 paid holidays.

Our Mission

Our mission is to be the premier provider of interventional pain management providing the highest quality of patient care.

Our Vision

Being recognized as the industry leader in pain management, providing life-changing pain relief to more people than ever.

Our Values

Career Opportunities Alliance Spine and Pain is always expanding and interested in adding new team members of expert providers, supportive managers, and knowledgeable staff. We are looking for people dedicated to our mission and vision and who possess our core values of compassion, respect, integrity, excellence, and service.