Front Office Coordinator - Franklin,TN

Medi-Weightloss®; Franklin (TN); On-site; USD 20,664 - 34,440; Part time

Benefits offered by this job

Rewarding Environment

Supportive Team

Balanced Schedule

Modern Workspace

Job summary

Medi-Weightloss in Franklin, TN is seeking a compassionate Front Office Coordinator to join our dedicated team. This part-time role includes greeting patients, managing scheduling, and supporting both our medical team and patients. Enjoy a balanced work schedule from Tuesday to Saturday with flexible shifts.

Your expertise in patient relations and administrative tasks will contribute to a friendly and organized clinic environment.

Join us in transforming lives through sustainable weight management!

Qualifications

• Prior experience in a medical office, med spa, or wellness clinic preferred.
• Professional, polished communication required.
• Comfort discussing wellness programs with patients.

Responsibilities

• Greet patients warmly at every visit.
• Manage phone calls, texts, and online inquiries.
• Schedule and confirm patient appointments.

Skills

Communication skills

Multitasking skills

Patient-focused demeanor

Education

High school diploma or equivalent

Job description

Front Office Coordinator – Medi-Weightloss of Franklin, TN

Are you passionate about health, organization, and helping others achieve their goals?

Join Medi‑Weightloss Franklin, a physician‑supervised wellness clinic dedicated to transforming lives through sustainable weight management.

As our Front Office Coordinator, you’ll be the welcoming face of the clinic — greeting patients, managing scheduling, and supporting both our medical team and patients throughout their journey.

This position is part‑time with flexible, staggered hours.

Why Join Us

• Rewarding Environment: Help patients improve their health and confidence every day.
• Supportive Team: Collaborate with a friendly, health‑focused group of professionals.
• Balanced Schedule: Enjoy staggered hours and shorter Saturdays for great work‑life balance.
• Modern Space: Work in a brand‑new, beautifully designed clinic in the heart of Franklin.

Your Responsibilities

Front Desk & Patient Coordination

• Greet patients with warmth and professionalism at every visit.
• Manage phone calls, texts, and online inquiries promptly and courteously.
• Schedule and confirm appointments; maintain accurate EMR records (RxNT).
• Process patient check‑ins, payments, and product sales.
• Reconcile end‑of‑day transactions and maintain organized records.

Patient Education & Sales Support

• Explain the Medi‑Weightloss program and visit structure to new patients.
• Clearly review pricing and membership options with accuracy and empathy.
• Convert inbound leads into booked consultations.
• Support providers during checkout and assist with supplement or product purchases.
• Conduct light follow‑ups for missed appointments and re‑engagement calls.

Administrative & Team Support

• Assist with marketing efforts such as local events, social media updates, and promotions.
• Communicate effectively with providers, MAs, and management to ensure smooth patient flow.
• Maintain HIPAA compliance and uphold confidentiality.
• Keep the reception and retail area tidy and well‑stocked.

Qualifications

• Prior experience in a medical office, med spa, or wellness clinic preferred.
• Excellent communication and multitasking skills.
• Professional, polished, and patient‑focused demeanor.
• Comfort discussing program details and promoting wellness services.
• High school diploma or equivalent required; some college preferred.

Schedule & Pay

• Schedule: Tuesday–Saturday (Mondays Off)
• Early shifts: 7:00 AM or 8:00 AM – 1:00 PM
• Late shifts: 12:00 PM or 1:00 PM – 5:00 PM or 6:00 PM
• Saturdays: 8:00 AM – 12:00 PM
• Pay: based on experience

Join Our Mission

If you’re compassionate, organized, and love helping others achieve better health, you’ll thrive here.

Join Medi‑Weightloss Franklin — The One That Works!