Front Office Cashier

American Furniture Warehouse; Colorado Springs (CO); On-site; USD 10,000 - 60,000; Full time

Job summary

American Furniture Warehouse is seeking a Front Office Associate to provide exceptional customer service in Colorado Springs. This entry-level role involves managing sales transactions and ensuring customer satisfaction while adhering to company policies. Ideal candidates will demonstrate positive attitudes, strong interpersonal skills, and a commitment to a safe work environment.

Qualifications

• Ability to adhere to safety policies.
• Takes ownership of customer experience.
• Basic reading and communication skills.

Responsibilities

• Provide excellent customer service.
• Handle transactions at the cash register.
• Resolve customer complaints effectively.

Skills

Customer Service

Interpersonal Skills

Technology Use

Positive Attitude

Job description

1 week ago Be among the first 25 applicants

American Furniture Warehouse provided pay range

This range is provided by American Furniture Warehouse. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range

$18.00/hr - $18.00/hr

The Front Office Associate plays a critical customer service role by providing customers with fast, friendly, accurate service. They are responsible for providing excellent customer service, efficiently and accurately completing sales and service transactions at the cash registers, as well as handling customer issues that may arise on the sales floor.

Pay: $18/HR, Weekly Pay.

Job Requirements

• Able to adhere to the AFW asset protection policies and identify and prevent fraud.
• Professional Appearance.
• Knowledge of our company values of accountability, honesty, and safety for our employees and customers.
• Positive attitude with strong interpersonal skills.
• Coordinate and work effectively with multiple departments to continuously improve processes, maximize efficiency and exceed customer service expectations.
• Ability to apply technology, including Ipads, storis, excel, and windows.
  
  

Qualifications

• Commitment to AFW's safety policies and procedures and ability to promote awareness.
• Takes ownership of enhancing the customer experience.
• Addresses customer complaints and resolves problems as needed.
• Partners with selling and sales support associates to provide superior customer service (i.e., assist customers and answer phones).
• Leverages technology to facilitate the customer experience.
• Completes customer transactions accurately and efficiently at point-of-sale.
• Executes consistent operational and selling processes (i.e., credit application process).
• Educates customers and employees on our Satisfaction Guaranteed return policy.
• Assists in resolving fundamental customer issues.
• Assists with merchandise support tasks (i.e., maintenance, straightening merchandise).
• Uses primary internet navigation to access and print information/reports.
• Basic reading, arithmetic, writing, and oral communication skills.
• Responding to public address system announcements.
• Identifying and reading reports, tickets, and UPC labels.
• Requires recognizing, identifying, and using merchandise and necessary reports.
  
  

Physical Requirements

• Long periods of sitting and standing.
• Concrete Flooring
• Exposure to fluorescent lighting.
• Requires constant use of arms, hands, fingers, eyes, legs, and back
• The Front Office Associate position requires lifting, gripping, bending, kneeling, stooping, and moving for 8 hours or more daily.
• Requires the ability to move around the store and maneuver merchandise when necessary, must be able to stand/walk, and regularly requires lifting/handling/carrying material or equipment of moderate weight (8-50 pounds).
  
  

A pre-employment drug screen and background check must be passed upon the job offer.

American Furniture Warehouse provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Other

• Industries

  Administrative and Support Services

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