FRONT OFFICE ATTENDANT - ROOMS

Twenty-Four-Seven-Hotels

Laguna Hills (CA)

On-site

USD 30,000 - 36,000

Part time

4 days ago
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Benefits offered by this job

Health coverage
401(k) with company contribution
Paid time off
Paid sick leave
Hotel discounts
Daily pay
On-the-job training
Mentorship
Advancement opportunities
Associate referral program

Job summary

Twenty Four Seven Hotels is seeking a Front Office Attendant (Part-Time) in Laguna Hills, CA. You will greet guests, check in/out, process transactions, and support front desk and food & beverage operations to ensure a seamless guest experience.

We value professionalism, a positive attitude, and the ability to multitask in a fast-paced environment. Competitive compensation and benefits accompany opportunities for growth within our expanding hotel management company.

Qualifications

  • 2+ years of experience in hotel guest services or hospitality.
  • Experience in Front Desk or Front Office operations preferred.
  • Strong customer-service orientation and communication skills.

Responsibilities

  • Welcome and assist guests, check in guests, and process transactions.
  • Provide seamless guest experience by supporting Front Desk and Food & Beverage operations.
  • Promote Marriott Bonvoy enrollment and hotel services.
  • Maintain high service standards and respond to guest needs promptly.
  • Flexibly work morning, evening, weekends, and holidays.

Skills

Guest services
Customer service
Front Desk

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

FRONT OFFICE ATTENDANT - ROOMS

Part Time Laguna Hills, CA, US

3 days ago Requisition ID: 4185

Salary Range: $24.00 To $24.00 Hourly

Job Description

Tiller Houseis currently seeking experienced Front Office Attendants. As a rockstar in the Front Office you will help uscraft inspired workplaces that enable all Associates to deliver kick-ass guest experiences and maximize investor returns! This could be the perfect opportunity to advance your career with a growing and exciting hotel management company!

Position Responsibilities:

Passion for providing attentive, courteous, and efficient service to all guests throughout their stay

Provide a seamless guest experience by supporting Front Desk and Food & Beverage operations

Welcome and check in guests, process transactions, recognize loyalty members, and promote Marriott Bonvoy enrollment

Prepare and serve food, cocktails, and other beverages while maintaining excellent service standards

Anticipate guest needs, resolve concerns, and take ownership of the overall guest experience

Ability to multitask and shift priorities between guest arrivals, Front Desk responsibilities, and Food & Beverage service

Maximize revenue by promoting hotel services, Food & Beverage offerings, and other guest experiences

Create a positive, team-oriented environment focused on the guest

Flexibility to work regularly scheduled morning, evening, weekend, and holiday hours

Maintain high standards of performance, professionalism, and accountability

Education and Experience:

  • 2+ years of experience in hotel guest services, customer service, Front Desk, Food & Beverage, or hospitality preferred

Competitive Compensation

We offer a highly competitive salary that reflects your skills and experience.

Health Coverage

  • Medical, Dental, and Vision insurance
  • Ancillary Benefits to support your well-being
  • 401(k) with company contribution

Work-Life Balance

  • Paid Time Off (PTO) (based on FT or PT status)
  • Paid Sick Leave to take care of yourself when needed (based on FT or PT status)
  • On-the-job training and mentorship
  • Clear pathways for advancement within the company
  • Associate Referral Program – get rewarded for bringing in top talent
  • Hotel Discounts – enjoy the exclusive rates at our properties
  • Daily Pay – Access to your pay when you want it!

ABOUT US

24seven Hotels is a premium-branded lifestyle and select-service -focused hotel management company that believes better is always possible—for our investors, our partners, our associates and our guests. We operate in a sweet spot—large enough to be well-resourced and effective; small and specialized enough to offer accessibility and expertise in operations, investment and development. As a company, we value one-on-one relationships above all else. Whetheryou’rean associate, apartneror an investor/owner,we’rehere for you—day in and day out.E nsuring our associates are able to successfully grow in their careers, and our owners are able to successfully grow their investment.

Our hotel brand partners include Marriott, Hilton, Hyatt, IHG and Choice.

Twenty Four Seven Hotels is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. Twenty Four Seven Hotels does not discriminate on the basis of disability, veteran status or any other basis protected under federal, state or local laws

Notice to California applicants:

The California Privacy Rights Act requires that applicants be informed that Twenty Four Seven Hotels will collect certain personal information during the application process. Personal information collected may include each applicant’s real name, email address, postal address, and similar identifiers. Additionally, Twenty Four Seven Hotels may collect professional and employment-related information, and education information. Twenty Four Seven Hotels does not collect sensitive personal information during the application process.

Twenty Four Seven Hotels will use the personal information collected to contact and communicate with applicants, and to assess each applicant’s qualifications for the job(s) to which they apply. Twenty Four Seven Hotels may also use and share Personal Information as reference checks are conducted. Twenty Four Seven Hotels may also share certain Personal Information provided by applicants to service providers who are engaged by Twenty Four Seven Hotels to conduct criminal background checks. The Personal Information collected will be retained at least two years from the time an application is submitted, and may be retained as long as seven years after termination of employment for applicants who are employed by the Company. Twenty Four Seven Hotels does not sell Personal Information provided by applicants.

Applicants have the right to request that Personal Information collected by Twenty Four Seven Hotels during the application process be deleted or to request that inaccurate Personal Information be corrected by submitting the request in writing to Twenty Four Seven Hotels, 19800 MacArthur Boulevard, Suite 1100, Irvine, CA 92612 or by contacting the People Resources and Development Department by dialing 949-734-6400.

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