Front Office Associate Outpatient Oncology Bilingual

Theoncologyinstitute; Upland (CA); On-site; USD 32,000 - 36,000; Full time

Job summary

Starling Oncology is seeking a Front Office Associate to support patient intake, scheduling, and payments at multiple clinic locations. The role emphasizes patient-centered service and collaboration with the care team.

Responsibilities include greeting patients, collecting payments, and maintaining confidentiality while providing efficient front-office support across sites. A high school diploma is required, with 1 year of medical receptionist experience preferred.

Qualifications

• High school diploma or GED required.
• Bilingual in Spanish and English preferred.
• Medical receptionist experience is preferred (1 year).

Responsibilities

• Greet and check-in patients, collect co-pays and payments.
• Interview patients for health history and current medications – health screening.
• Schedule appointments and answer incoming phone calls.
• Promote Starling Oncology's standard of customer service.
• Maintain confidentiality and security of all information.

Skills

Customer service

Communication

Multitasking

Education

High school diploma or GED

Job description

Starling Oncology (NASDAQ: STLN) is advancing oncology by delivering highly specialized, value-based cancer care in the community setting. Formerly known as The Oncology Institute, Starling Oncology offers cutting-edge, evidence-based cancer care to a population of approximately 2.1 million patients, including clinical trials, transfusions, and other care delivery models traditionally associated with the most advanced care delivery organizations. With more than 400 employed and network clinicians and over 100 clinics and network locations of care across five states and growing, Starling Oncology is changing oncology for the better. For more information, visit www.starlingoncology.com.

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At Starling Oncology, you help make high-quality, affordable cancer care accessible to underserved communities—providing every patient with the dignity, empathy, and excellence they deserve.

Introduction

As a Front Office Associate with Starling Oncology, you will have the opportunity to advance your career while making a positive impact on the lives of others!

We're looking for a team member who is patient-focused and compassionate.

Our Front Office staff are important. When you join us, you will influence how we provide care for our patients, as a critical member of the entire care team.

Teammates must be willing and able to work assigned shifts at multiple clinic locations and drive between clinics as needed to support patient care and business operations. Mileage will be reimbursed.

The Front Office Associate will be responsible for performing front office clerical and clinical duties.

• Greet and check-in patients, collect co-pays and payments.
• Interview patients for the purpose of gathering health history and current medications - health screening.
• Participate in mandatory staff meetings as needed.
• Schedule appointments and answer incoming phone calls.
• Promote Starling Oncology's culture of exceptional behavioral standards for customer service.
• Maintain and protect confidentiality and security of all organizational information gained in the course of performing job responsibilities including but not limited to, financial and client information.
• Other duties as assigned.

Qualifications

• High school diploma or G.E.D. required
• Bilingual in Spanish and English preferred

Experience

• Medical receptionist: 1 year (Preferred)

Job Type: Full-time

Schedule

• 8 hour shift
• Day shift
• Monday to Friday

AI Recruiter Assistant

To help make our interview process more efficient and respectful of your time, we use interview technology that records your responses and may use automated tools to support the review of job-related skills. These tools do not make final hiring decisions. All hiring decisions are made by our Talent Acquisition and hiring teams. If you need an accommodation or would prefer to complete this step with a recruiter instead, please contact us at [e-mail].

The estimate displayed represents the typical wage range of candidates hired. Factors that may be used to determine your actual salary may include your specific skills, how many years of experience you have and comparison to other employees already in this role.

Pay Transparency for hourly teammates

$23—$25.58 USD