Front Office Associate I - Medical - Wilson Community Health Center

Carolina Family Health Centers, Inc.; Wilson (NC); On-site; USD 15,000 - 21,000; Full time

Benefits offered by this job

Health insurance

Paid time off

Holidays

12 paid holidays

Bi-weekly pay

Full benefits package

401(k) and match

AD&D insurance

Disability insurance

Vision Insurance

Life insurance

Job summary

Carolina Family Health Centers, Inc. is hiring a Front Office Associate I - Medical for the Wilson Community Health Center in Wilson, NC. You will handle scheduling, reception, registration and exit services for patients and visitors, in person or by phone.

The role offers a 40-hour workweek, no weekends, a full benefits package, 12 paid holidays, and bi-weekly pay. Prior experience is valued, with bilingual Spanish a plus and opportunities to grow within a community-focused nonprofit health

Qualifications

• High school diploma or GED.
• Minimum two years of experience in a similar environment.
• Bilingual in Spanish is a plus.
• Basic computer skills.
• High level of professionalism and interpersonal communication skills.
• Familiarity with medical terminology is preferred, but not required.

Responsibilities

• Check patients in and out for appointments, including walk-ins.
• Answer incoming calls and route messages as needed.
• Schedule and reschedule patient appointments by phone or in person.
• Open the clinic at start of day and close at end of day.
• Register new patients and scan documents into the electronic health record.
• Collect payments and apply them to patient balances.

Skills

Interpersonal communication

Basic computer skills

Spanish language

Education

High School Diploma or GED

Job description

View Our Current Available Positions Below:

Position: Front Office Associate I - Medical - Wilson Community Health Center

Location: Wilson, NC

Job Id:1156

# of Openings:1

Come join our “Family” and be part of providing healthcare In the Community…For the Community.

Carolina Family Health Centers, Inc. provides accessible and affordable health care with excellence…where patients come first. Regardless of an individual’s ability to pay or their insurance status, we believe that EVERYONE deserves access to quality health care.

As a nonprofit, federally qualified health center (FQHC), we strive to meet the needs of our community and breakdown barriers that prevent individuals from seeking health care. Our service offering includes primary medical care, behavioral health, pharmacy and dental services in an integrated model that provides a comprehensive approach to care for our patients.

Position Overview

Front Office Associates I - Medicalat our Wilson CommunityHealth Centerlocation in Wilson, NC interact with patients and visitors in a courteous and professional manner in person or by phone. They also serve the patient and the Center by providing scheduling, reception, registration and exit services.

THIS POSITION OFFERS A 40-HOUR WORKWEEK, NO WEEKENDS, FULL BENEFITS PACKAGE, 12 PAID HOLIDAYS, BI-WEEKLY PAY.

• Check patients in and out for appointments, including walk-in patients, and consult with medical staff regarding chief complaints.
• Answer incoming calls, transfer calls appropriately, check messages and return calls as needed.
• Schedule and reschedule patient appointments over the phone and in person.
• Open office at start of business day and close at the end of business day.
• Register new patients and scan all documents into the electronic health record.
• Collect various methods of payment and apply payments to patient balances.

Experience and Education

• High school diploma or GED.
• Minimum two years of experience in a similar environment.
• Bilingual in Spanish is a plus.
• Basic computer skills
• High level of professionalism and interpersonal communication skills.
• Familiarity with medical terminology is preferred, but not required.

Schedule

Monday, Tuesday, Wednesday, Thursday, Friday 8 am – 5 pm

Day shift
8-hour shift

Physical Requirements

• Potential sitting or standing for long periods of time, occasional bending, stooping, lifting including of patients, reaching forward and overhead. Proper lifting techniques required.
• May require walking primarily on a level surface for periods throughout the day.
• Must be able to travel freely in the local area; between clinics, hospitals, health departments, etc.
• 401(k) and match
• AD&D insurance
• Disability insurance
• Employee assistance program
• Flexible spending account
• Health insurance
• Life insurance
• Paid time off
• Holidays
• Vision Insurance

Job Type

Full-Time

License/Certification

None

Base Pay Overview

The typical offer range for this position is minimum $13.25. Please keep in mind that actual salary will vary based on various factors such as qualifications, skills, competencies, and proficiency for the role.