Front Office Associate

Ideal Dental; Federal Way (WA); On-site; USD 38,000 - 52,000; Full time

Benefits offered by this job

Medical insurance

Discounted dental benefits

Paid holidays

PTO

401K

Employee scholarship program

Job summary

Ideal Dental is seeking a Front Office Associate to join a growing dental group. You will welcome guests, coordinate appointments, and handle financial discussions while supporting a friendly, organized front office environment.

Be part of a clinician-led team focused on patient-centered care and growth, with opportunities to develop professionally in a fast-paced, supportive setting.

Qualifications

• Welcomes guests with a warm, friendly first impression.
• Delivers outstanding customer service to ensure a positive experience.
• Manages appointment confirmations and adjusts schedules to keep things running smoothly.
• Coordinating financial agreements and ensuring clarity for guests.

Responsibilities

• Welcome guests and be the go-to contact for their visit.
• Provide exceptional customer service to ensure a positive experience for all guests.
• Efficiently manage appointment confirmations and adjust schedules as needed.
• Maintain a clear, organized, and inviting front office environment.
• Assist with other tasks to support the office and team.

Skills

Customer service

Communication skills

Positive attitude

Guest interaction

Job description

Front Office Associate - Join us and be part of a culture where your smile truly matters.

At Ideal Dental , we’re on a mission to revolutionize dental care—and we want you to be part of the journey! As one of North America’s fastest-growing dental groups, we’re driven by our vision to provide exceptional, comprehensive dental services all under one roof. Established in 2008, we’re proud to be clinician-founded and clinician-led , with a focus on patient-centered care and an unwavering commitment to innovation and growth.

Job Summary:

As a Front Office Associate at Ideal Dental, you will play a key role in delivering exceptional care and support to both our patients and dental team. You’ll be empowered with the training, tools, and resources to advance your career while making a real difference in the lives of those you serve. Every day, you’ll help create beautiful smiles and contribute to the health and well-being of the community.

Responsibilities

· Welcome guests with a warm, friendly, first impression as their go-to point of contact

· Deliver outstanding customer service and ensuing each guest has a positive experience

· Efficiently managing appointment confirmations and adjusting schedules to keep things running smoothly

· Coordinating financial agreements and ensuring clarity for guests

· Maintaining a clear, organized, and inviting office environment for both the guests and team members

· Assisting with other tasks as needed to support the office and team

What do you need to have to be a part of our team?

• A welcoming smile and positive attitude that makes every guests feel at home

• Exceptional communication and customer service skills to foster strong connections with guests

• A passion for serving and engaging with guests , ensuring their needs are met with care

• DeNovo Offices : New acquired offices may require travel.

Why You’ll Love It Here:

At Ideal Dental, we’re committed to helping you grow professionally, providing you with opportunities to expand your skills, work with cutting-edge technology, and make a lasting impact on your patients. If you’re passionate about dental care, thrive in a dynamic, supportive environment, and want to be part of a team that values both excellence and compassion, this is the place for you.

• Medical insurance.

• Discounted dental benefits for the employee, their spouse, and dependent children.

• Paid holidays.

• Paid Time Off (PTO).

• 401K.

• Employee scholarship program.

At Ideal Dental, we’re dedicated to putting smiles on the faces of our guests and our team. We foster a supportive, positive environment where every team member can thrive, grow, and enjoy their work. Join us and be part of a culture where your smile truly matters