Front Office Associate

CodeNinjas Harrisburg-Mechanicsburg; Downingtown (Chester County); On-site; USD 11,020 - 15,153; Part time

Benefits offered by this job

Opportunity for advancement

Profit sharing

Training & development

Job summary

A local educational franchise in Chester County is seeking a professional and motivated Front Office Associate. You will be the first point of contact, managing customer experiences, greeting visitors, taking calls, and maintaining the center's operational schedule. This role requires strong communication skills, multitasking ability, and a pleasant personality. Shifts are during the center's operational hours with flexible scheduling available.

Qualifications

• Prior experience in a front office role or similar customer service position is preferred.
• Good communication and interpersonal skills with a pleasing personality.
• Ability to multitask, prioritize, and manage time effectively.

Responsibilities

• Greet and welcome parents and children ensuring a positive first impression.
• Answer incoming calls and provide courteous service.
• Take detailed notes and ensure messages reach the appropriate staff member.
• Open and close the center promptly according to operational hours.
• Conduct inventory checks and audits regularly.

Skills

Customer service experience

Communication skills

Multitasking

Organizational skills

Reliability

Job description

Front Office Associate — Code Ninjas Harrisburg-Mechanicsburg

Code Ninjas Harrisburg-Mechanicsburg is seeking a highly professional, enthusiastic, and self-motivated Front Office Associate to join our team. The successful candidate will be the first point of contact for our customers, managing all aspects of their experience within the center.

Benefits

• Opportunity for advancement
• Profit sharing
• Training & development

Responsibilities

• Greet and welcome parents and children into the center, ensuring they receive a warm, positive first impression.
• Answer incoming calls, provide courteous, efficient service, and forward calls when necessary.
• Take detailed notes and messages and ensure they reach the appropriate staff member.
• Coordinate with the center director or owner for additional tasks and responsibilities.
• Open and close the center promptly according to the operational hours.
• Conduct inventory checks and audits regularly, ensuring accuracy and proper record-keeping.
• Exhibit a professional demeanor at all times, upholding the reputation of Code Ninjas Harrisburg-Mechanicsburg.

Qualifications And Skills

• Prior experience in a front office role or similar customer service position is preferred.
• Good communication and interpersonal skills with a pleasing personality.
• Ability to multitask, prioritize, and manage time effectively.
• Excellent organizational skills and attention to detail.
• Reliable and punctual, with the ability to work flexible hours.
• Team player with the ability to take initiative and work independently.
• Familiarity with basic office equipment and procedures is a plus.

About the Role

Code Ninjas is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

If you have a positive attitude, a passion for providing excellent customer service, and a love for creating an enjoyable experience for our customers, we would love to hear from you.

Working Hours & Compensation

Center hours: Tue-Fri 4:00 PM – 7:00 PM and Sat 10:00 AM – 2:00 PM. During summer, the center will open 8:30 AM – 3:30 PM along with regular evening hours.
Compensation: $8.00 – $11.00 per hour

Note

This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to Code Ninjas Corporate.