Front Office Assistant Team Leader

MemorialCare; California, Long Beach (MO, CA); On-site; Full time

Job summary

A leading healthcare organization seeks a Front Office Assistant Team Leader to support operations and ensure quality patient care. The role requires strong communication and organizational skills, with a focus on teamwork and patient satisfaction. The position offers a competitive salary and benefits, emphasizing professional development and employee wellness.

Benefits

Health Insurance

Shift Differentials

Bonus Opportunities

Qualifications

• Must excel in communication, customer service, and work independently or as part of a team.
• Ability to prioritize, organize, and multi-task with attention to detail.

Responsibilities

• Supports leadership in coordinating Front Office Operations.
• Ensures optimal patient flow for quality patient care.
• Follows company policies and interacts positively.

Skills

Communication

Customer Service

Organization

Critical Thinking

Attention to Detail

Job description

Title: Front Office Assistant Team Leader

Location: Long Beach, CA

Department: Facility Operations

Status: Full-time

Shift: Days (8hr shifts)Rotating Week 1.Monday through Friday 830-530Week 2:Wednesday through Sunday (Saturday and Sunday 830a-5p)

Pay Range: $21.50 - $30.65/hour

MemorialCare is a nonprofit integrated health system that includes four leading hospitals, award-winning medical groups - consisting of over 200 sites of care, and more than 2,000 physicians throughout Orange and Los Angeles Counties. We are committed to increasing access to patient-centric, affordable, and high-quality healthcare; your personal contributions are integral to MemorialCare's recognition as a market leader and innovator in value-based and other care models.

Across our family of medical centers, we support each one of our bright, talented employees in reaching the highest levels of professional development, contribution, collaboration, and accountability.Whatever your role and whatever expertise you bring, we are dedicated to helping you achieve your full potential in an environment of respect, innovation, and teamwork.

Purpose Statement / Position Summary
Supports leadership in coordinating and facilitating the Front Office Operations of the clinical site(s) as
assigned utilizing the five (5) Simply Better steps with every patient team member interaction.

• Essential Functions and Responsibilities of the Job
  1. Must have the ability, skill-set, qualifications, education, and licensure that are required for all the
  responsibilities this position must cover.
  2. Must excel in communication (written & verbal), customer service and can work independently or as
  part of a team.
  3. Must excel in prioritization, organization and multi-tasking while demonstrating attention to detail and
  follow through.
  4. Can utilize critical thinking skills to identify issues, problem solve to logical conclusion, demonstrate
  initiative, and be responsible.
  5. Ensure optimal Front Office patient flow to guarantee an environment of quality patient care.
  6. Be at work and be on time.
  7. Follow company policies, procedures and directives.
  8. Interact in a positive and constructive manner.
  9. Prioritize and multitask.

*Placement in the pay range is based on multiple factors including, but not limited to, relevant years of experience and qualifications. In addition to base pay, there may be additional compensation available for this role, including but not limited to, shift differentials, extra shift incentives, and bonus opportunities. Health and wellness is our passion at MemorialCare-that includes taking good care of employees and their dependents. We offer high quality health insurance plan options, so you can select the best choice for your family. And there's more...Check out our MemorialCare Benefits for more information about our Benefits and Rewards.