Front Office Assistant/Registrar - Neurosurgery of W. AL

DCH Health System; Millport (AL); On-site; USD 30,000 - 40,000; Full time

Job summary

A leading healthcare provider in Millport is seeking a Front Office Assistant/Registrar for their Neurosurgery department. The role involves managing patient appointments, coordinating front office operations, and ensuring accurate patient information entry. Ideal candidates should have a high school diploma, excellent communication skills, and the ability to handle office equipment. Join a dedicated team committed to patient care and administrative excellence.

Qualifications

• Healthcare experience preferred.
• Ability to operate office equipment.

Responsibilities

• Manage appointment schedules and complete administrative duties.
• Greet patients, verify insurance, and obtain necessary information.
• Collect co-pays, deductibles, and balances at the time of service.

Skills

Communication

Attention to Detail

Education

High school diploma or GED

Job description

Front Office Assistant/Registrar - Neurosurgery of W. AL

Join to apply for the Front Office Assistant/Registrar - Neurosurgery of W. AL role at DCH Health System.

Job Responsibilities:

• Manage appointment schedules and complete administrative duties related to patient care.
• Coordinate front office operations to ensure timely and accurate entry of patient information.
• Greet patients, verify insurance, and obtain necessary information.
• Answer phone calls, assist callers, and route calls appropriately.
• Obtain prior authorizations and referrals to ensure proper reimbursement.
• Organize and retrieve patient records, reports, and documents.
• Collect co-pays, deductibles, and balances at the time of service.
• Schedule appointments, exams, and surgeries, including obtaining authorizations.
• Scan records into the EMR system.
• Follow up with patients for missed appointments and communicate with referring providers.
• Assist physicians with administrative tasks and manage office supplies within budget.
• Maintain patient confidentiality and comply with all policies and standards.

Qualifications:

• High school diploma or GED; healthcare experience preferred.
• Ability to operate office equipment and attention to detail.
• Excellent communication skills and ability to work with interruptions.
• Ability to establish effective relationships with staff and patients.
• Ability to read, write, speak, and understand English.

Working Conditions:

Office setting with mostly sitting, some standing, reaching, and occasional lifting up to 40 pounds. Possible exposure to biological and chemical hazards. Must be able to perform duties with or without reasonable accommodations.